Care Manager RN

Baylor Scott & White Health; Frisco (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

Health and welfare benefits

401(k) with dollar-for-dollar match

Tuition Reimbursement

PTO accrual beginning Day 1

Job summary

Baylor Scott & White Health in Frisco, TX is seeking an RN Case Manager to oversee patient care plans within a multidisciplinary team, focusing on efficient care coordination and adherence to care plans.

You will develop care management plans, evaluate patient needs, and guide families through services, with emphasis on timely, high-quality cardiovascular care. This role requires strong communication, documentation, and collaboration across hospital and community partners.

Qualifications

• Associate degree is required.
• RN license is required.
• Two years of hands-on experience in the relevant field.
• Specialty certification is highly recommended.

Responsibilities

• Producing, implementing, documenting, and updating care plans with the healthcare team.
• Formulating patient care management plans and setting treatment goals.
• Evaluating patient and family needs across healthcare and social services.
• Educating patients by phone and in person to support adherence to care plans.
• Coordinating with programs to ensure proper service delivery.
• Identifying issues and proposing solutions for care coordination.
• Linking with hospital, long-term care, and home health organizations.

Skills

Case management

Care coordination

Patient education

Communication skills

Education

Associate's degree

Job description

About Us

Be Part of What's Next in Cardiovascular Care

Be Part of What's Next in Cardiovascular Care

An extraordinary opportunity is taking shape in Frisco, Texas—and we invite you to help build it.

Baylor Scott & White The Heart Hospital - Frisco is preparing to open its doors in Spring 2027, and we are assembling an elite team of cardiovascular professionals who want more than a job—they want to help define the future of heart care in one of the nation's fastest-growing regions.

As a new team member, you'll play a pivotal role in shaping a new, state-of-the-art heart hospital designed with one purpose in mind: delivering world-class, patient-centered cardiovascular care. In anticipation of our opening, select roles will begin as early as Summer 2026, allowing you to complete comprehensive orientation and training at our nationally recognized Baylor Scott & White Heart Hospitals. This immersive experience ensures you are fully prepared, aligned with our culture, and equipped with the highest standards of clinical excellence well before the Frisco campus opens

Here at Baylor Scott & White Health we promote the well-being of all individuals, families, and communities. Baylor Scott and White is the largest not-for-profit healthcare system in Texas that empowers you to live well.

Location: Frisco, TX - Baylor Heart Frisco

Setting: Case Management

Schedule: Full Time - Monday-Fri 8am-4:30pm

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar-for-dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

You'll oversee patient care, using guidelines to establish benefits and resolve service necessity issues. Various roles will be adopted to encourage optimal outcomes. Manage care efficiently to reduce unnecessary usage.

Essential Functions Of The Role

• Producing, implementing, documenting, and updating care plans in collaboration with the entire healthcare team
• Formulating patient care management plans and setting treatment and self-management goals.
• Evaluating the healthcare, educational, and psychosocial requirements of the patient and their family.
• Helping patients stay healthy by educating, visiting, and communicating via phone; also, supporting adherence to care plans.
• Studying, establishing, and recommending resources to fulfill medical and non-medical needs of patients and families.
• Collaborating with all programs to ensure proper coordination of services.
• Proactively identifying issues and suggesting solutions for care coordination to ensure it's in the best setting.
• Communicating and linking with hospital, long-term care, and home health representatives.

Key Success Factors

• Completion of an associate degree in nursing.
• Completion of a specialty certification is highly recommended.
• Familiarity with care coordination, managing resources and handling patient needs effectively.
• Proficiency in assessing patient health and creating effective management plans accordingly.
• Outstanding verbal and written communication skills.
• Ability to diligently monitor, evaluate and document patient progress in line with a care plan.
• Capability to aid patient access to community resources.
• Willingness to collaborate with both in-house and external medical professionals, partner agencies and organizations.
• Ability to handle rapidly changing situations and potential crises with understanding and composure.
• Commitment to ensuring confidentiality of patient details in line with all relevant policies and regulations.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

#THHFRISCO

Qualifications

• Associate's degree
• (2) two years of hands-on experience in the relevant field.
• An (RN) Registered Nurse license is required.