Health Unit Coordinator

Baylor Scott & White Health; Frisco (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Baylor Scott & White The Heart Hospital – Frisco seeks a Health Unit Coordinator to support patient care activities and coordinate unit communication. This role plays a pivotal clerical role in a new, state‑of‑the‑art cardiovascular unit opening spring 2027, with orientation beginning summer 2026 at our Heart Hospitals.

Join a team committed to patient‑centered care, high standards of clinical excellence, and our core values of service, improvement, teamwork and impact.

Qualifications

• High school diploma or GED required.
• Less than 1 year of experience preferred.

Responsibilities

• Clerical duties to support patient care activities and maintain patient charts.
• Process tests, medications, procedures, and appointments; manage admissions, transfers and discharges.
• Answer telephones and communicate with patients, staff and the public.
• Maintain patient records, organize files, and update boards and telemetry reconciliation.
• Prepare reports, purchase orders, memos and letters using computer programs.
• Greet visitors and coordinate staff communication and paging.
• Assist with transporting supplies and patients as needed.
• Maintain inventory levels and a clean, safe work area.
• Coordinate transportation for patients and items as delegated.

Education

HS Diploma/GED

Job description

Baylor Scott & White The Heart Hospital – Frisco, Texas

Be Part Of What’s Next In Cardiovascular Care

An extraordinary opportunity is taking shape in Frisco, Texas—and we invite you to help build it.

Baylor Scott & White The Heart Hospital - Frisco is preparing to open its doors in Spring 2027, and we are assembling an elite team of cardiovascular professionals who want more than a job—they want to help define the future of heart care in one of the nation’s fastest‑growing regions.

As a new team member, you’ll play a pivotal role in shaping a new, state‑of‑the‑art heart hospital designed with one purpose in mind: delivering world‑class, patient‑centered cardiovascular care. In anticipation of our opening, select roles will begin as early as Summer 2026, allowing you to complete comprehensive orientation and training at our nationally recognized Baylor Scott & White Heart Hospitals. This immersive experience ensures you are fully prepared, aligned with our culture, and equipped with the highest standards of clinical excellence well before the Frisco campus opens.

Shift: Mon‑Fri 7:30am - 4:00pm

About Us

Here at Baylor Scott & White Health we promote the well‑being of all individuals, families, and communities. Baylor Scott and White is the largest not‑for‑profit healthcare system in Texas that empowers you to live well.

Our Core Values Are

• We serve faithfully by doing what's right with a joyful heart.
• We never settle by constantly striving for better.
• We are in it together by supporting one another and those we serve.
• We make an impact by taking initiative and delivering exceptional experience.

Benefits

Our benefits are designed to help you live well no matter where you are on your journey. For full details on coverage and eligibility, visit the Baylor Scott & White Benefits Hub to explore our offerings, which may include:

• Immediate eligibility for health and welfare benefits
• 401(k) savings plan with dollar‑for‑dollar match up to 5%
• Tuition Reimbursement
• PTO accrual beginning Day 1

Note: Benefits may vary based upon position type and/or level.

Job Summary

The Health Unit Coordinator performs clerical duties and coordinates communication of a unit to help patient care activities.

Essential Functions Of The Role

• Performs clerical duties to support patient care activities. Initiates, assembles, and maintains patient charts following procedures. Files reports and test results.
• Processes ordered tests, medications, procedures, and appointments. Processes patient admissions, transfers, and discharges. Informs team members of reports, orders, and other information.
• Answers telephones and manages the patient call system. Serves as an information resource to patients, staff, and the public. Consistently interacts appropriately with all ages.
• Completes and maintains unit and patient records, files, forms, and documents. This includes admissions, surgeries, transfers, discharges, medical records, and physician call lists. Maintains an organized work area of records, files, forms, and reference documents. Checks, updates, and maintains facility boards, pneumatic tube system, and telemetry box reconciliation according to departmental policy, procedures, and guidelines.
• Prepares reports, purchase orders, projects, memos, and letters using computer programs.
• Greets visitors and helps them as needed. Answers telephones and contacts nursing team and medical staff using pagers, beepers, and cell phones. Tracks call light response time for the unit. Assigns phone and location devices to appropriate staff.
• Performs work area duties as directed by the nurse or physician. Runs errands, picks up supplies, and transports patients.
• Maintains par levels of inventory, including requisitions/forms, and stocks work area supplies and equipment.
• Maintains a clean, safe, and functional work area.
• Coordinates transportation for patients and patient items as delegated.

Key Success Factors

• Excellent bedside manner and ability to make patients feel at ease; appears friendly, reassuring, and approachable to patients.
• Ability to take instruction from a doctor.
• Familiarity with medical charts and records.
• High attention to detail.
• Knowledge of basic computer and keyboard skills.
• Completion of Health Unit Coordinator Training Program preferred.

Belonging Statement

We believe that all people should feel welcomed, valued and supported.

Qualifications

• EDUCATION - H.S. Diploma/GED Equivalent
• EXPERIENCE - Less than 1 Year of Experience