Care Manager - LP (Transylvania County, NC)

Vaya Health; North Carolina; Remote; USD 50,000 - 80,000; Full time

Job summary

An established industry player is seeking a dedicated Care Manager to provide proactive care coordination for members in need. This role involves assessing health risks, developing personalized care plans, and collaborating with interdisciplinary teams to ensure comprehensive support. The ideal candidate will possess strong clinical assessment skills and a solid understanding of mental health services. Join a forward-thinking organization that values effective communication and teamwork, as you make a meaningful impact in the lives of those you serve in North Carolina.

Qualifications

• Master's degree in a relevant human services field required.
• Valid licensure (RN, LCSW, LCMHC) is required.

Responsibilities

• Provide proactive intervention and care coordination for members.
• Conduct comprehensive Health Risk Assessments (HRA).
• Support and develop person-centered care plans.

Skills

Effective communication

Interpersonal skills

Organizational skills

Clinical assessment expertise

Knowledge of mental health systems

Proficiency in Microsoft Office

Education

Master's degree in human services

Valid licensure (RN, LCSW, LCMHC)

Tools

Vaya's Care Management software

Care management platforms

Job description

LOCATION: Remote - must live in or near Transylvania County, North Carolina. The person in this position is required to maintain residency in North Carolina or within 40 miles of the NC border. This position requires travel.

GENERAL STATEMENT OF JOB

The Care Manager Licensed Professional ("Care Manager - LP") is responsible for providing proactive intervention and care coordination to eligible Vaya Health members to ensure appropriate assessment and services. The Care Manager - LP collaborates with members and care teams to identify and address care gaps across mental health, substance use, intellectual/developmental disabilities, traumatic brain injury, physical health, pharmacy, LTSS, and other health-related needs. This role may include clinical transition planning and follow-up post-discharge to prevent rehospitalization. It involves work in members' communities and requires effective collaboration with various stakeholders. The Care Manager - LP utilizes clinical skills for assessments, care planning, and providing clinical guidance.

Essential functions include:

1. Proficiency with Vaya's Care Management software and health records
2. Outreach, engagement, and compliance with HIPAA
3. Conducting comprehensive Health Risk Assessments (HRA)
4. Supporting and developing person-centered care plans
5. Reviewing clinical assessments for accuracy and providing consultation
6. Participating in interdisciplinary team meetings and care planning
7. Supporting transitional and diversion care efforts

Residency Requirements: Must reside in North Carolina or within 40 miles of the state border to effectively deliver in-person services.

Other Duties: As assigned.

Knowledge, Skills, & Abilities

• Effective communication and interpersonal skills
• Ability to build relationships and work collaboratively
• Strong organizational skills and attention to detail
• Clinical assessment expertise and knowledge of mental health and related service systems
• Proficiency in Microsoft Office and care management platforms

Qualifications & Education

Master's degree in a relevant human services field required. Specific experience requirements vary based on degree and licensure, including clinical experience with mental health, LTSS, or I/DD populations. Valid licensure (RN, LCSW, LCMHC, etc.) is required and must be within scope of practice.

Physical Requirements

• Visual acuity, mobility, and ability to drive
• Physical activity including walking, reaching, and sitting for extended periods

Salary: Commensurate with experience; position is exempt from overtime.

Application Deadline: Open until filled.

Apply: Via our Career Center at https://www.vayahealth.com/about/careers/

Vaya Health is an equal opportunity employer.