Care Manager - Houston

Arosa; Houston (TX); On-site; USD 55,000 - 70,000; Full time

Job summary

Arosa in Houston is seeking a Care Management & Outreach professional to work directly with clients and families, assess broader needs, and develop individualized care plans for home and community-based services.

The role emphasizes community engagement, collaboration with physicians, attorneys, and other professionals, and presenting solutions to improve client outcomes while maintaining professional standards and compassionate service.

Qualifications

• Bachelor's degree required; Master’s degree in a healthcare-related field preferred.
• Ability to interface professionally with client support, including family, physicians and attorneys.
• Ability to work effectively in a team environment.
• Bachelor’s or Master’s in Social Work, Nursing, Gerontology, Psychology, Health & Human Services, Occupational Therapy, or nursing licensure (LVN/LPN/RN) or related fields.
• Minimum two years in care management with aging population preferred; substitutions allowed with other experience.
• Excellent written and verbal communication skills; strong PC literacy.
• Valid driver’s license and proof of current auto insurance.

Responsibilities

• Work directly with clients and families; provide support for home care and community-based care management; assess needs and develop care plans.
• Represent us in the community by educating professionals, joining local committees, and building solutions with key stakeholders.

Skills

Written communication

Verbal communication

Teamwork

Interfacing with clients

Computer literacy

Education

Bachelor's Degree

Master's Degree (preferred)

Job description

Continue your journey with Arosa

Care Management & Professional Outreach

• Work directly with clients and their family members; provide support for home care services and community-based care management services. Conduct professional assessments to understand our client's physical, emotional, social, and spiritual needs, develop a care plan that affords a sense of stability, clarity, and peace of mind, and manage the plan.
• Be our face in the community: Participate on local committees, task forces, and boards. Tasks may include education / presenting to professional groups; raising consciousness and helping professionals learn how we can help them help their clients/patients; setting up meetings with professionals, getting to know them, figuring out what they need/want, and helping create solutions.

It takes a special professional, who is as comfortable with older clients and their families, as they are with our client’s satellite support providers, such as Trust Officers, Attorneys, Physicians, and other elite professional service providers. We are looking for someone who has confidence in the value of Care Management services. A teammate who conveys, "I'm so glad you called us, as I know I can truly help you."

Knowledge and Skill Requirements:

• Educational Minimum Requirement: a Bachelor’s Degree. Preferred candidate: Master’s Degree in a healthcare-related field.
• Ability to interface effectively and professionally with client support, including family, physicians, attorneys, etc.
• Ability to work in a team environment required.
• Acceptable candidate: Bachelor’s or Master’s Degree in Social Work, Nursing, Gerontology, Psychology, Health and Human Services, Occupational Therapy, Licensure in nursing (LVN/LPN or RN), or other healthcare-related fields.
• Preferred: A minimum of two (2) years experience in care management, experience working with the aging population preferred; other professional experience may substitute.
• Excellent written and verbal communication skills required.
• PC literacy required.
• Valid driver’s license and proof of current auto insurance required.

Arosa is a best-in-class national provider of in-home care and care management services. With offices in North Carolina, Illinois, Texas, Nevada, Florida, Massachusetts, New Jersey, Tennessee, Utah, Nevada, Georgia, California, Kansas, and Missouri, the company is creating new standards of care in the fast-growing, in-home care industry, while maintaining a focus on professionalizing direct care jobs celebrating the meaningful work of caregivers. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Arosa, we believe that the highest quality in-home care can only be delivered by professionals who feel cared for themselves. We are dedicated in our efforts to attract, train, retain, and treasure the best care professionals.
Our team-based approach allows us to not only treasure and support our teammates but to also offer our clients tailored, integrated support. We know that the integration of care management and home care leads to higher satisfaction for individuals and their families. Our senior care services combine the expertise of professional Care Managers with the compassion of dedicated Caregivers to deliver better experiences for seniors and their families.
Every day, we are working to honor our mission to create superior models of care and better quality jobs for our care teammates. We are bold in our efforts as we find new ways to improve the experiences of our clients, our clients’ families, and our care professionals.