Care Manager

Arosa; Massachusetts; Hybrid; USD 65,000 - 90,000; Full time

Job summary

Arosa is a national in-home care and care management provider seeking a Care Management & Professional Outreach professional in Massachusetts. You will work with clients and families to assess needs, develop care plans, and ensure stability and peace of mind, coordinating services across teams and providers.

You will also represent Arosa in the community, educate professionals, attend meetings, and build solutions with physicians, attorneys, and other senior service providers.

Qualifications

• Bachelor’s degree required; Master’s degree in healthcare-related field preferred.
• Ability to interface effectively with client support, including family, physicians, attorneys, etc.
• Ability to work in a team environment.
• Licensure or degree in Social Work, Nursing, Gerontology, Psychology, Health and Human Services, or related fields.
• Minimum of two years care management experience preferred; substitutions possible.

Responsibilities

• Work directly with clients and families to assess needs and develop care plans.
• Be our face in the community: educate professionals, join local committees and coordinate meetings.
• Collaborate with professional service providers to ensure integrated home care and care management.
• Maintain clear, professional communication and documentation.

Skills

Client interface

Team collaboration

Communication skills

PC literacy

Driving license

Education

Bachelor's Degree

Master's Degree in healthcare-related field

Job description

Continue your journey with Arosa

Care Management & Professional Outreach:

• Work directly with clients and their family members; provide support for home care services and community-based care management services. Conduct professional assessments to understand our client's physical, emotional, social, and spiritual needs, develop a care plan that affords a sense of stability, clarity, and peace of mind, and manage the plan.
• Be our face in the community: Participate on local committees, task forces, and boards. Tasks may include education / presenting to professional groups; raising consciousness and helping professionals learn how we can help them help their clients/patients; setting up meetings with professionals, getting to know them, figuring out what they need/want, and helping create solutions.

It takes a special professional, who is as comfortable with older clients and their families, as they are with our client’s satellite support providers, such as Trust Officers, Attorneys, Physicians, and other elite professional service providers. We are looking for someone who has confidence in the value of Care Management services. A teammate who conveys, "I'm so glad you called us, as I know I can truly help you."

Knowledge and Skill Requirements:

• Educational Minimum Requirement: a Bachelor’s Degree. Preferred candidate: Master’s Degree in a healthcare-related field.
• Ability to interface effectively and professionally with client support, including family, physicians, attorneys, etc.
• Ability to work in a team environment required.
• Acceptable candidate: Bachelor’s or Master’s Degree in Social Work, Nursing, Gerontology, Psychology, Health and Human Services, Occupational Therapy, Licensure in nursing (LVN/LPN or RN), or other healthcare-related fields.
• Preferred: A minimum of two (2) years experience in care management, experience working with the aging population preferred; other professional experience may substitute.
• Excellent written and verbal communication skills required.
• PC literacy required.
• Valid driver’s license and proof of current auto insurance required.

Arosa is a best-in-class national provider of in-home care and care management services. With offices in North Carolina, Illinois, Texas, Nevada, Florida, Massachusetts, New Jersey, Tennessee, Utah, Nevada, Georgia, California, Kansas, and Missouri, the company is creating new standards of care in the fast-growing, in-home care industry, while maintaining a focus on professionalizing direct care jobs celebrating the meaningful work of caregivers. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Arosa, we believe that the highest quality in-home care can only be delivered by professionals who feel cared for themselves. We are dedicated in our efforts to attract, train, retain, and treasure the best care professionals.
Our team-based approach allows us to not only treasure and support our teammates but to also offer our clients tailored, integrated support. We know that the integration of care management and home care leads to higher satisfaction for individuals and their families. Our senior care services combine the expertise of professional Care Managers with the compassion of dedicated Caregivers to deliver better experiences for seniors and their families.
Every day, we are working to honor our mission to create superior models of care and better quality jobs for our care teammates. We are bold in our efforts as we find new ways to improve the experiences of our clients, our clients’ families, and our care professionals.