Part-time/ Variable Hour Care Manager

California Health Collaborative; Sacramento (CA); On-site; USD 32,000 - 39,000; Part time

Job summary

California Health Collaborative seeks a Part-time Care Manager to provide community-based outreach, care coordination, and participant support under ECM, CICM, or other programs as needed. This role involves managing caseloads, conducting screenings, coordinating referrals, and maintaining timely documentation across Sacramento and Yolo counties.

The position is part-time, non-exempt, with variable hours and occasional evenings or weekends.

Qualifications

• High school diploma or GED required.
• Some college coursework preferred in social work or related field.
• Prior experience in case management, community health, or social services required.
• Experience with complex medical, behavioral health, social, housing or care-coordination needs preferred.
• Experience providing in-person visits preferred.

Responsibilities

• Manage an ECM and/or CICM caseload and meet program requirements.
• Conduct outreach, engagement, and follow-up with participants.
• Perform screenings, enrollments, assessments, and care planning.
• Coordinate care with healthcare providers and community resources.
• Document participant contacts and program activities in records.
• Travel to participant homes and community settings as needed.

Skills

Time management

Communication skills

Independent work

Team collaboration

Cultural sensitivity

Education

High school diploma or GED

Some college coursework preferred

Tools

Microsoft 365

Outlook

SharePoint

Electronic documentation systems

Job description

Job Title: Part-time/ Variable Hour Care Manager

Pay Rate: $23.00-$28.00 per hour

Program Name: Care Management Programs

Program Number: 648

Status: Part-time, non-exempt

Avg Hours per week: 16-28 hours

Effective Date: 11/01/2026

Job Summary

Under the Leadership Team’s supervision, the Part-Time Care Manager provides community-based outreach, care coordination, and participant support through Enhanced Care Management (ECM), California Integrated Care Management (CICM), or other programs based on operational needs.

The Care Manager identifies participants’ strengths, needs, risks, and barriers; completes screenings, enrollments, and assessments; develops care plans; coordinates referrals and services; and monitors progress and follow-up. The Care Manager is responsible for effectively managing assigned cases, maintaining timely and accurate documentation, and completing required participant contacts and program activities within established timelines and deadlines.

This is a community-based position requiring regular in-person participant visits throughout Sacramento and Yolo counties.

Variable Hour Employee Status

As a Variable Hour Employee, the employee is not guaranteed hours and may be assigned varying schedules, including evenings or weekends, based on workload, departmental requirements, and other operational needs at management’s discretion.

Caseloads and assignments may change with participant volume, program needs, funding, workload, and scheduled hours. The employee must promptly notify the supervisor about availability, deadlines, workload concerns, or difficulty completing assignments within scheduled hours. This position is not eligible for employer-sponsored health benefits.

Essential Functions

• Effectively manage an assigned ECM and/or CICM caseload, including prioritizing participant needs, tracking required activities, and meeting applicable program requirements, timelines, and deadlines.
• Conduct participant outreach, engagement, and follow-up, including appropriate and persistent outreach when participants are difficult to reach.
• Conduct or assist with screenings, enrollments, assessments, reassessments, care plans, and other required activities within the employee’s assigned role and applicable program requirements.
• Identify participant strengths, needs, risks, barriers, and support systems, and assist participants in addressing social determinants of health and barriers to care.
• Connect participants with healthcare, behavioral health, social services, public benefits, housing resources, transportation, and other appropriate community resources.
• Coordinate care and services with healthcare providers, community organizations, caregivers, family members, and other members of the participant’s care team, as appropriate and permitted.
• Advocate for participants and assist with resolving barriers that interfere with access to needed services or supports.
• Provide ongoing monitoring and follow-up based on participant needs, care plans, and applicable ECM or CICM program requirements.
• Conduct required in-person participant visits throughout Sacramento and Yolo counties, including visits in participant homes and other community-based settings.
• Organize field activities and participant appointments efficiently to complete required contacts, visits, follow-up activities, and program responsibilities within established timelines.
• Maintain accurate and timely documentation of participant contacts, outreach attempts, assessments, care coordination, referrals, services, follow-up, and other required activities in applicable electronic records, portals, and program systems.
• Communicate significant participant concerns, safety issues, critical incidents, barriers to service, workload concerns, or potential compliance issues to the appropriate supervisor in a timely manner.
• Participate as a collaborative member of the interdisciplinary care team, including participation in case conferences, supervision, staff meetings, trainings, and other program-related activities.
• Maintain participant confidentiality and protect health and personal information in accordance with applicable privacy requirements, organizational policies, and program requirements.
• Maintain required records related to field activities, travel, and mileage.
• Work occasional evening hours when necessary to support participant engagement, outreach, or operational needs.
• Perform other related duties as assigned.

Cross-Program Collaboration

Collaboration across CHC programs to increase awareness of CHC services, promote CHC-branded programs and standardized referral pathways, and consistently utilize CHC’s online referral asset (including the CHW Navigation hub and related support programs) to strengthen access, coordination, and continuity of care.

External Awareness & Representation

Proactively promote CHC priorities, programs, and referral assets to all external stakeholders—including enrollees, partner organizations, and community entities—to eliminate fragmentation, prevent missed referral opportunities, and ensure consistent awareness and utilization of CHC services.

Employees are expected to maintain a professional and business-appropriate appearance and conduct during all work-related interactions, including virtual meetings.

The employee is required to have their camera turned on and remain visibly present during all company business meetings conducted through Teams, Zoom, or other approved virtual meeting platforms unless otherwise authorized by management due to exceptional circumstances.

Employees participating in virtual meetings must present themselves in a professional manner consistent with workplace expectations, including maintaining appropriate attire, a professional appearance, and a distraction-free environment suitable for business communications.

Qualification Requirements

To perform this job successfully, an individual must be able to fulfill each essential duty satisfactorily. The qualifying requirements listed below are representative of the knowledge, skill, judgment, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Education and/or Experience

• High school diploma or GED required.
• Some college coursework preferred in social work, psychology, or other related field.
• Prior experience in case management, community health, social services, healthcare navigation, outreach, or a related field required.
• Experience working with individuals who have complex medical, behavioral health, social, housing, or care-coordination needs is preferred.
• Experience in providing community-based services or conducting in-person visits is preferred.

Work is performed in a combination of office, remote, participant-home, provider-office, and community-based settings.

Fieldwork may involve changing temperatures, noise, stairs, uneven surfaces, and other conditions found in participant homes or community settings.

Physical demands may include:

• Prolonged sitting and computer use.
• Standing and walking.
• Bending, reaching, and carrying work materials.
• Entering and exiting a vehicle throughout the workday.
• Driving between participant and community locations.
• Occasional lifting or carrying materials weighing up to 25 pounds.

Field-based duties must be performed in accordance with applicable CHC safety policies and procedures.

The position requires regular local travel throughout Sacramento and Yolo counties. Overnight travel is not routinely required unless management authorizes it. The employee must maintain reliable transportation for assigned visits and other fieldwork. For authorized job-related travel, the employee will receive mileage reimbursement at the current IRS reimbursement rate.

Other Knowledge/Skills/Abilities

• Strong organizational, time-management, verbal, and written communication skills, with the ability to manage multiple participant needs and deadlines.
• Ability to work independently in the community while also functioning as part of an interdisciplinary team.
• Ability to maintain accurate and timely documentation.
• Ability to exercise sound judgment and recognize when supervisor consultation or escalation is appropriate.
• Ability to work effectively with individuals with complex medical, behavioral health, social, and/or care coordination needs.
• Ability to provide respectful, participant-centered, culturally responsive, and nonjudgmental services to diverse populations.
• Ability to adapt to changing participant needs, assignments, caseloads, schedules, and program requirements.
• Ability to use Microsoft 365, Outlook, SharePoint, electronic documentation systems, program portals, and other required technology.

California Health Collaborative is an equal opportunity employer. We comply with federal and state disability laws and make reasonable accommodations for applicants and candidates with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, please contact Human Resources at [e-mail].