Care Manager-Bilingual

Lifespan-of-Greater-Rochester-Inc.-1; City of Rochester (NY); Hybrid; USD 21,000 - 34,000; Full time

Benefits offered by this job

Vacation 21 days

Sick 10 days

Personal Time 3 Days

Holidays 11

Medical Insurance (3 options)

Dental Insurance (2 options)

Vision (2 options)

Flexible Spending Account

Health Savings Account with company

403(b) Retirement Program

Job summary

Lifespan is seeking a Care Manager to connect older adults and their informal caregivers with community services. The role involves holistic assessments, care planning, and guidance through complex systems, with options for hybrid scheduling after probation.

The position requires a Bachelor or MSW and at least one year coordinating community-based services; bilingual Spanish/English is required. Lifespan offers comprehensive benefits and an inclusive work environment.

Qualifications

• Bachelor or Master of Social Work or equivalent degree.
• At least one year of experience coordinating community-based services for older adults.
• Bilingual Spanish/English is required.

Responsibilities

• Provide care management for Eldersource clients.
• Accept referrals as assigned and maintain a caseload.
• Complete in-home assessments and create/modify care plans.
• Record case activity and provide information/referral counseling.
• Arrange mental health interventions and provide supportive counseling.
• Participate in team meetings and Lifespan trainings and QA activities.
• Maintain up-to-date professional knowledge in geriatric care and community services.

Skills

Bilingual Spanish/English

Education

Bachelor or MSW

Job description

Description

Lifespan is a trusted, mission-driven, regional nonprofit dedicated to helping older adults take on the challenges and opportunities of longer life. We are a great place to work where staff can grow personally and professionally in a supportive and inclusive environment.

STATUS: Full-Time (37.5 hours)

HOURLY RATE: Up to $25.00

SUMMARY

Care Managers link older adults and their informal caregivers to services and opportunities that are available within the community. Care Managers offer a holistic assessment of the client’s needs by identifying health, financial, emotional, functional and environmental concerns. Care Managers offer care options, solutions and guidance navigating challenging systems.

DUTIES AND RESPONSIBILITIES

1.0 Provide care management for Eldersource clients.

• Accept referrals as assigned.
• Maintains a caseload of clients referred to program services
• Completes comprehensive in-home assessments to determine needs.
• Creates and implements care plans that meet client needs and preferences; modifies service plans as required
• by changes in client circumstances.
• Records case activity in the Lifespan database designated for the program.
• May provide information and referral, advocacy, benefit and entitlement counseling.

2.0 Arranges mental health interventions for older adults and their caregivers, when necessary.

• Conducts mental health screenings when appropriate.
• Provides supportive counseling to older adults and their caregivers.
• Identifies and provides linkage to appropriate ongoing mental health community services.

3.0 Participates as a member of the inter-agency team.

• Participates in all Eldersource staff meetings and training.
• Participates in all Lifespan staff meetings and trainings.
• Participates in Quality Assurance activities.
• Accepts and seeks guidance and clinical supervision.
• Maintains timely and accurate documentation.

4.0 Maintains up to date professional knowledge of the geriatric field, community services entitlement benefits, clinical skills and competencies through reading, workshops and conferences.

5.0 Is aware of and actively supports the Agency’s initiative of being collaborative and community focused, innovative and culturally competent.

6.0 Other duties as assigned by supervisor.

Requirements

QUALIFICATIONS

EDUCATION:

Bachelor or Master of Social Work or equivalent degree.

EXPERIENCE:

At least one year of experience coordinating community-based services for older adults. Bilingual Spanish/English is required.

PHYSICAL AND MENTAL REQUIREMENTS

• Must be able to meet with clients in their homes.
• A portion of the work is performed at a desk or at a personal computer station.
• Verbal, written and telephone communication skills are required.
• Strong written and computer skills needed.
• Interface with all levels of personnel.
• Ability to maintain composure under strict deadlines and difficult situations.
• Ability to work in multi-cultural situations.

Lifespan offers great benefits including:

If working 37.5 hours, the following benefits are available

• Vacation (21 days)
• Sick (10 days)
• Personal Time (3 Days)
• Holidays (11)
• Medical Insurance (3 options)
• Dental Insurance (2 options)
• Vision (2 options)
• Flexible Spending Account
• Health Savings Account with company contribution
• 403(b) Retirement Program

Hybrid Work Schedule may be available after successfully completing the probationary period

If working less than 37.5 hours, accrued time is pro-rated.

Salary/Hourly Rate

Multiple factors will be considered for salary/hourly determination including, years of relevant service, skills required, education, and internal equity.

Lifespan is an equal opportunity employer and, as such, affirms in policy and practice to recruit, hire, train, and promote, in all job classifications, without regard to race, religion, color, national origin, citizenship, sex, age, veteran status, disability, genetic information, gender expression or any other protected characteristic. Lifespan will not discriminate against persons because of their disability, including disabled veterans, and will make reasonable accommodations for known physical and mental limitations of qualified employees and applicants with disabilities.

Deadline to Apply: Open until filled.