Care Manager

Elwyn; Raleigh (NC); On-site; USD 32,000 - 33,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Medical/Dental/Vision

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities and G

Flexible Schedules

Retirement Savings Plan

Job summary

Elwyn is seeking a compassionate TCM Care Manager in Raleigh, NC to serve a caseload of 30-50 members across community-based and office-based settings. You will advocate for needs, coordinate care with healthcare teams, and empower individuals to manage health and medications.

The role requires travel in Wake and Durham Counties, strong organizational skills, and an autonomous, collaborative approach. A driver’s license and EHR proficiency are essential, with a RN or human service degree

Qualifications

• Bachelor's degree in a human service field or RN license is required.
• Minimum 2 years of experience working directly with individuals with behavioral health conditions.
• Ability to travel in Wake and Durham Counties.
• Must possess a current, valid driver's license and have at least two years of driving experience in the United States.

Responsibilities

• Advocate and Navigator: Assess needs, develop care plans addressing physical and behavioral health, medication management, and social determinants.
• Care Coordinator: Facilitate communication between beneficiaries, doctors, specialists, and providers; ensure care plans are followed.
• Empowerment Coach: Educate and empower beneficiaries to manage health, navigate the system, and develop healthy habits.
• Data-Driven Leader: Analyze data to identify improvements and document interactions and progress.

Skills

Drive to travel

Organizational skills

Autonomous

Collaborative approach

Education

Bachelor's degree in a human service field or RN license

Master’s degree preferred

Tools

EHR proficiency

Job description

Overview

Payrate: $23.08-2404/HR

Schedule: Monday-Friday 8:00am-4:00pm

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we’re here to create real change – helping people lead meaningful, fulfilling lives.

Now, we’re looking for passionate team members to join us. Here, your work will change lives – including your own. You’ll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job TrainingTuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Job Description

As a TCM Care Manager, you'll be the central point of contact for beneficiaries, ensuring their healthcare journey is seamless and effective. You'll wear many hats, all contributing to improved health outcomes: Setting: Community Based (80%) and Office Based (20%). Community Based includes travel to members' homes, local providers, and/or community locations.

Workload: Caseload of 30-50 members (Inclusive of Team Support).

• Advocate and Navigator: Conduct comprehensive assessments to understand each beneficiary's unique needs. Develop personalized care plans that address physical health, behavioral health, medication management, and social determinants of health (access to housing, food, etc.). Connect beneficiaries with the right healthcare providers and community resources to ensure they receive the support they need.
• Care Coordinator: Facilitate seamless communication and collaboration between beneficiaries, doctors, specialists, and other healthcare providers. Ensure care plans are followed and adjust them as needed based on progress and changing circumstances.
• Empowerment Coach: Motivate and empower beneficiaries to take charge of their health. Provide education and resources to help them manage medications, navigate the healthcare system, and develop healthy habits.
• Data-Driven Leader: Analyze data to identify areas for improvement and ensure efficient utilization of resources. Document all interactions and progress meticulously to maintain accurate records and report on program effectiveness.

Are You the Ideal Candidate?

We're seeking a passionate and dedicated individual with the following qualifications:

• Bachelor's degree in a human service field or RN license. Master’s degree preferred.
• Minimum 2 years of experience working directly with individuals with behavioral health conditions.
• Ability to travel in Wake and Durham Counties.
• Comfortable with Change, Adaptable, Creative, Autonomous, Ambitious, Goal Oriented.
• Strong organizational skills and time management expertise.
• Proficiency in electronic health records (EHR) a plus.
• Commitment to patient-centered care and a collaborative approach.
• Must possess a current, valid driver's license in state of residence, have a minimum of two (2) years of driving experience within the United States, and have an acceptable driving record.

2026-6966

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.

If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.

Know Your Rights: Workplace discrimination is illegal