Case Manager, Behav. Health

Maine Tech Hub; Bangor, Northern (ME, KY); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Medical/Dental/Vision

Earned Wage Access/On-Demand Pay

Paid On-the-Job Training

Tuition Reimbursement

Career Advancement Opportunities andG

Flexible Schedules

Retirement Savings Plan

Job summary

Elwyn is seeking a Mental Health Case Manager to assist with coordinating health care, behavioral health services, and community resources for individuals. The role involves collaboration with a treatment team, families, and community partners to plan and implement services designed to support independence and well-being.

Responsibilities include intake assessments, treatment planning, ensuring access to housing, crisis services, and employment, and maintaining regulatory incident reporting.

Qualifications

• High School diploma/GED with 60 credits in psychology or social work.
• Bachelor's degree in psychology or social work preferred.
• Three years' experience with adults in a behavioral health setting.
• Experience with Microsoft Office and EHR/EMR.

Responsibilities

• Identify service needs during intake and evaluation.
• Coordinate treatment plan with treatment team and family.
• Assist residents and families in obtaining services including housing and crisis services.
• Enter incidents into internal/external reporting systems.
• Maintain resident financial log and safeguard funds.
• Monitor caseload and schedule.
• Coordinate SSI and DHS authorizations.
• Work with psychiatrists to manage court commitments.
• Perform CPR and first aid as trained.
• Perform other duties as assigned.

Skills

Attention to detail

Time management

Teamwork

MS Office

EHR/EMR

Driver's license

Education

High School diploma / GED with psychology credits

Bachelor's degree preferred

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Access

Publisher

Report writer

Job description

Job Description

Overview

Join a Team That Changes Lives

For more than 170 years, Elwyn has been leading the way in supporting children, teens, and adults with autism, intellectual and developmental disabilities, and behavioral health challenges. As a mission-driven nonprofit, we're here to create real change - helping people lead meaningful, fulfilling lives.
Now, we're looking for passionate team members to join us. Here, your work will change lives - including your own. You'll make an impact every day, find purpose in what you do, and grow in a career that truly matters.

At Elwyn, we take care of you while you care for others. We offer:

• Generous Paid Time Off
• Comprehensive Medical/Dental/Vision Benefit Packages
• Earned Wage Access/On-Demand Pay
• Paid On-the-Job Training
• Tuition Reimbursement
• Career Advancement Opportunities and Growth
• Flexible Schedules
• Retirement Savings Plan

Join us and be a part of something bigger.

• Salary: $20/hr
• Sign-On Bonus: $1000
• Shift: Tue-Sat 8a-4p

The Mental Health Case Manager assists with obtaining, getting access to, and coordinating health care, continued behavioral health treatment, social services, advocacy, educational programs, recreational programs, housing and community integration resources. The Mental Health Case Manager also evaluates the need for customized services to the individual that will be delivered in the community as well as explores all available resources for the individual.

DUTIES AND RESPONSIBILITIES

• Identify service needs for individuals in the intake assessment and evaluation process, to include but not limited to the collection of demographic information as well as medical and clinical history.
• Coordinate the development and implementation of the treatment plan with active participation from the treatment team, family, court and/or care giver by facilitating interagency team meetings and service planning.
• Assist residents and their families in obtaining, accessing, and coordinating needed services in a timely manner, including but not limited to: case management, housing, recreational activities, specialized health and crisis services; educational, community and more intense programs, if required; advocacy; medication management; employment, including the link to the Office of Vocational Rehabilitation (OVR) or job coach; link to or monitor volunteer work and other individualized and/or non-traditional services that best meet the individual's behavioral health needs.
• Enter incidents into the internal and external incident reporting system to maintain regulatory compliance.
• Maintain resident financial log; track, and secure any personal funds the residents may receive from external or internal services while in the program.
• Monitor the effectiveness of service delivery by maintaining the caseload chart, intake assessment, and evaluation schedule.
• Obtain, monitor and coordinate all Supplemental Security Income (SSI) and Department of Human Services (DHS) authorizations, verification of benefits, entitlements and secure individuals' accounts to ensure continuity of services.
• Work directly with psychiatrist, psychiatric rehabilitation specialist, and the county mental health court representative to manage court commitments.
• Perform cardiopulmonary resuscitation (CPR), first aid and crisis intervention techniques using agency-trained protocols.
• Perform other duties as assigned.

EDUCATION/SKILLS/EXPERIENCE REQUIREMENTS

• High School diploma/GED with sixty (60) credits in psychology or social work from an accredited institution; bachelor's degree in psychology, social work or a related field from accredited institution preferred.
• Three (3) years' experience working directly with adults in a behavioral health setting.
• Previous case management experience preferred.
• Non-profit human service experience highly preferred.
• Demonstrated ability to work effectively as part of a team.
• Demonstrated strong attention to detail.
• Demonstrated strong time management and organizational skills.
• Demonstrated ability to anticipate future needed changes or identify problem areas and take effective actions.
• Demonstrated experience with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint; Access, Publisher and report-writer experience preferred.
• Experience using and knowledge of Electronic Health Record (EHR) / Electronic Medical Record (EMR).
• Must have current, valid driver's license in state of residence, three (3) years driving experience in the United States, and acceptable driving record.

Equal Opportunity Employer

Elwyn is an Equal Opportunity Employer. Elwyn does not discriminate on the basis of race, color, religion, creed, ancestry, pregnancy status, medical condition, gender, gender identity or expression, genetic information, sexual orientation or identity, age, national origin, citizenship, handicap status, marital or family status, mental or physical disability, perceived disability, military or veteran status, political activities or affiliations, or any other characteristic protected under applicable federal, state or local law, ordinance, or regulation.
If you need a reasonable accommodation for any part of the employment process, please contact us by email at [e-mail] and let us know the nature of your request and your contact information.
Know Your Rights: Workplace discrimination is illegal

Elwyn is an Equal Opportunity Employer. EOE AA M/F/Vet/Disability

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.