Care Manager

Shriners Children's; Philadelphia (Philadelphia County); On-site; USD 75,000 - 105,000; Full time

Job summary

Shriners Hospitals for Children in Philadelphia seeks a Care Manager to coordinate and facilitate comprehensive, patient-centered care for children with complex medical needs. You will work with an interdisciplinary team to ensure smooth transitions and optimal outcomes for families.

Requirements include an active RN license in the state and BLS within 6 months; preferred experience in acute pediatrics and knowledge of care coordination models, with CCM/ACM credentials viewed favorably.

Qualifications

• RN license in state of practice.
• BLS required within 6 months of hire.
• Preferred: 1–2 acute care/pediatrics/specialty case management.
• Knowledge of care coordination models and regulatory guidelines (CMS, URAC).
• Certifications CCM and ACM are advantageous.
• BSN degree preferred.

Responsibilities

• Coordinate comprehensive assessments to identify patient and family needs.
• Develop individualized, goal-driven care plans with the interdisciplinary team.
• Identify logistical needs (travel, housing) to facilitate access to care.
• Balance resources with patient preferences to support informed decisions.
• Support education and training for the interdisciplinary team.
• Utilize evidence-based practice to optimize patient outcomes.

Skills

RN license

BLS

CCM

ACM

Education

BSN

Job description

Company Overview

Shriners Children’s is an organization that respects, supports, and values each other. Named as the 2025 best mid-sized employer by Forbes, we are engaged in providing excellence in patient care, embracing multi-disciplinary education, and research with global impact. We foster a learning environment that values evidenced based practice, experience, innovation, and critical thinking. Our compassion, integrity, accountability, and resilience define us as leaders in pediatric specialty care for our children and their families.

With 20+ hospitals, outpatient clinics, ambulatory care centers and outreach locations across the globe, we provide excellent care to children up to age 18 regardless of their family’s ability to pay or insurance status. Please click here to learn more about our locations.

CURRENT EMPLOYEES

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Job Description

Job Summary

The Care Manager at Shriners Hospitals for Children is responsible for coordinating and facilitating comprehensive, patient-centered care for children with complex medical needs, ensuring optimal outcomes and a seamless healthcare experience for patients and families.

Key Responsibilities

• Perform comprehensive assessments to identify patient and family needs, early in the care process, to ensure smooth progression throughout the continuum of care.
• Identify logistical needs, including travel, housing, and other non-clinical resources to facilitate access to care and refer to appropriate support staff.
• Develop individualized, goal driven care plans in collaboration with the interdisciplinary team to optimize patient outcomes.
• Balance available resources with patient preferences, to facilitate informed decision making.
• Utilizes knowledge of Medical Necessity, quality of care, and desired outcomes to support appropriate resource management.
• Support interdisciplinary team education and training.

Required Qualifications

• RN license in state of practice
• Basic Life Support (BLS) Required within 6 months of hire

Preferred Qualfications

• 1-2 Acute Care/Pediatrics/Specialty Case Management Preferred
• Knowledge of care coordination models and regulatory guidelines (e.g., CMS, URAC)
• CCM, ACM
• BSN

Compensation is determined based on years of relevant experience and departmental equity.