Care Manager

TheKey; Naples (FL); On-site; USD 75,000 - 105,000; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

Health Savings Account

401(k) Matching

PTO & Holidays

Life Insurance

Flexible Spending Account

Employee Assistance Program

Job summary

TheKey is seeking a Registered Nurse Care Manager in Florida to deliver holistic, client-centered aging-at-home care. You’ll conduct assessments, develop care plans, and coordinate medical resources to respect each client’s dignity and independence.

You will work with families and professionals to ensure high-quality care, manage health records and billing, and support clients in making informed medical decisions while maintaining compassionate, client-focused service.

Qualifications

• Active RN license for Florida required.
• 5+ years of case management experience in community, hospital, hospice or home health settings.
• Bachelor’s or Master’s degree in Healthcare Related Field preferred.
• Certified Care Manager (CMC) or Certified Case Manager (CCM) preferred.
• Demonstrated knowledge of aging, dementia, and/or disabilities.
• Experience working with complicated family systems and dynamics.
• Excellent customer service and problem-solving skills.
• Excellent verbal and writing skills.
• Detail-oriented with the ability to keep up with fast-paced processes.
• Computer skills: MS Office and Electronic Health Records.

Responsibilities

• Develop and implement Comprehensive Care Plans for clients.
• Track, assess and document observations regarding client condition and changes in preferences.
• Monitor, evaluate and report on client status, actions/interventions and outcomes.
• Coordinate resources and interact with physicians, attorneys, hospice, and other professionals as needed.
• Manage Electronic Health Records for clients including billing.
• Provide guidance, resources and information to clients and families for informed medical decisions.
• Additional duties as assigned by supervisor.

Skills

Florida RN License

Case management

Aging / dementia knowledge

Customer service

Verbal & written communication

Attention to detail

Travel to client homes

Education

Bachelor's or Master's in Healthcare

CMC or CCM certification preferred

Tools

MS Office

Electronic Health Records

Job description

For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes.

As a RN Care Manager, you are responsible to provide a holistic, client-centered approach to caring for clients. The Geriatric Care Manager provides assessments and continuous reassessment and manages comprehensive aspects of care including medical and cognitive challenges of aging in a manner that ensures their dignity, independence and wishes are respected.

Essential Duties And Responsibilities

• Development of Comprehensive Care Plans and implementation of Care Plans
• Track, assess and document observations regarding client condition, changes in preferences and problems/opportunities, medical orders, family requests and other information pertinent to Care Plan.
• Monitor, Evaluate and report on Client Status, Actions/Interventions, and Outcomes
• Works with formal and informal social support systems and families to ensure client’s needs are met.
• Provide guidance, resources, and information to enable families and clients to make informed medical decisions.
• Manage Electronic Health records for clients including billing.
• Coordinate resources for client care.
• Interact with other professionals on the client’s behalf this may include, physicians, attorneys, fiduciaries, hospice personnel, and community personnel.
• Create and maintain referral resources, identification, coordination, management and advocacy
• Additional duties and responsibilities as may be assigned by your supervisor

Required Skills, Education And Certifications

• Active RN License for Florida required.
• (5) Years’ experience in community, hospital, hospice or home health case management required.
• Bachelor’s or master’s degree in Healthcare Related Field, preferred
• Certified Care Manager (CMC) or Certified Case Manager (CCM) preferred.
• Demonstrated knowledge of aging, dementia, and/or disabilities.
• Experience working with complicated family systems and dynamics.
• Computer Skills: MS Office, Electronic Health Records and Internet Skills
• Excellent customer service and problem- solving skills
• Excellent verbal and writing skills
• Detail-oriented with the ability to keep up with fast paced processes

Physical Requirements

• Ability to lift and carry up to 10-15 pounds
• Ability to sit, stand and walk for prolonged periods of time throughout the work day
• Frequent local travel by personal automobile to client homes required
• Ability to use standard office equipment such as personal computer, laptop, telephone, photocopy machine, etc.

Benefits For Full Time Employees

• Medical/Dental/Vision Insurance
• TouchCare VirtualCare
• Life Insurance
• Health Savings Account
• Flexible Spending Account
• 401(k) Matching
• Employee Assistance Program
• PTO Plan for Non-Exempt Employees
• Flexible PTO Plan for Exempt Employees
• Holidays and Floating Holidays
• Pet Insurance

TheKey is an equal opportunity employer. TheKey prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

California Residents Only

In accordance with Article 2 of the California Health and Safety Code - California Community Care Facilities Act, TheKey requires timely and accurate positive fingerprint identification of California based applicants as a condition of employment. If an applicant has been convicted of a non-exemptible crime, and in compliance with all applicable state and local laws, their conditional offer will be rescinded.