Care Manager

State of Tennessee; Jackson (TN); On-site; USD 56,000 - 69,000; Full time

Job summary

The State of Tennessee is seeking a Care Manager to join the Clinical Care Team responsible for case management tasks and connecting patients to essential resources. This mid-senior level role requires a degree in social work and relevant experience to ensure continuity of care and support patient education in Jackson, TN.

Qualifications

• Graduation from an accredited college or university with a degree in social work.
• One year of full-time professional social work experience.
• Relevant public health experience may substitute for social work experience.

Responsibilities

• Perform case management activities and connect patients to social services.
• Conduct screenings and assessments for primary care patients.
• Document activities in the patient’s medical record effectively.

Skills

Case Management

Social Work

Community Outreach

Education

Bachelor's degree in Social Work

Job description

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This range is provided by State of Tennessee. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$30.00/hr - $30.00/hr

Job Duties

The Clinical Care Team will receive referrals from primary care staff and will work collaboratively to carry out the following responsibilities:

• Perform case management activities, including:
• Connecting patients to relevant social service resources such as housing, clothing, food, and mental health services.
• Assisting with securing necessary medical equipment.
• Following up on patient care plans to ensure continuity of care.
• Maintain an up-to-date directory of community resources for each county, including eligibility criteria, referral processes, and contact information.
• Support patient education by providing referrals or identifying appropriate educational materials and resources.
• Conduct in-person or virtual social needs screenings and assessments for primary care patients referred by providers.
• Document all activities and communications in the patient’s medical record, coordinating with providers and clinical staff as needed.
• Assist with patient outreach, including identifying high-risk patients who are lost to follow-up or overdue for care, and supporting their return to services as directed by providers.
• Travel throughout the region as necessary to support clinic operations and patient needs.

Additional Expectations:

Expectations will be communicated by the Regional Leadership Team and may include:

• Completing all onboarding and orientation activities.
• Participating in provider and nursing supervisor staff meetings as appropriate.
• Attending Health Council and other community meetings to build partnerships with social service agencies and promote health department services.
• Identifying and addressing barriers to care or assistance that impact patients’ access to needed services.

Job Requirements:

Education and Experience: Graduation from an accredited college or university with a bachelor's, master's, or doctorate degree in social work and one year of full-time professional social work or social work-related experience.

Substitution of Education for Experience:

• Qualifying graduate coursework in social work from an accredited college or university may be substituted for the required year of experience. (e.g., 36 graduate quarter hours in social work may be substituted for the one year of required experience).
• Relevant full-time public health experience involving direct client services, community outreach, case management, or care coordination may also be considered in substitution for the required social work-related experience

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Contract

Job function

• Job function

  Health Care Provider

• Industries

  Government Administration

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