Care Manager

Centene Corp.; Georgia; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Remote work

Benefits package

Job summary

Centene Corp. is seeking a remote Care Manager for Georgia residents to develop and coordinate complex care plans for members with mental health and substance use needs.

The role requires an active RN license or a Licensed Master’s Behavioral Health Professional credential (e.g., LCSW, LMSW, LMFT, LMHC, or LPC) and 2–4 years of related experience. Telephonic engagement and strong communication skills are essential.

Qualifications

• Master's degree in Behavioral Health or Nursing degree required.
• Active licensure as RN or LCSW/LMSW/LMFT/LMHC/LPC as per state contract requirements.
• 2–4 years of related experience in care management or behavioral health.

Responsibilities

• Develops and facilitates complex care plans for behavioral health needs.
• Coordinates with members, families, and care providers to ensure access to services.
• Monitors outcomes and makes recommendations to improve care and cost-effectiveness.
• Educates members and families on procedures, treatment options, and benefits.
• Performs outreach via telephonic, digital, or in-home visits as needed.

Skills

Telephonic communication

Customer service

Behavioral health knowledge

Time management

Assessment skills

Collaboration

Education

Master's degree in Behavioral Health

Nursing degree

Job description

## Care ManagerApply: Remote-GA: Full time: Posted Today: 1663939**Position Purpose:** Develops, assesses, and facilitates complex care management activities for primarily mental and behavioral health needs members to provide high quality, cost-effective healthcare outcomes including personalized care plans and education for members and their families related to mental health and substance use disorder. **Key Details:** This is a remote position, but applicants must reside in Georgia. Candidates must hold an active RN license or a Licensed Master’s Behavioral Health Professional credential, such as LCSW, LMSW, LMFT, LMHC, or LPC. The ideal candidate will have strong time management and assessment skills, telephonic experience, excellent communication and customer service skills, behavioral health knowledge, strong organizational skills, and be comfortable working with computers. * Evaluates the needs of the member via phone or in-home visits related to the resources available, and recommends and/or facilitates the care plan/service plan for the best outcome, which may include behavioral health and social determinant needs* May perform telephonic, digital, home and/or other site visits outreach to assess member needs and collaborate with resources* Develops ongoing care plans for members with high level acuity and works to identify providers, specialists, and community resources needed for care including mental health and substance use disorders* Coordinates as appropriate between the member and/or family/caregivers, community resources, and the care provider team to ensure identified services are accessible to members* Monitors care plans/service plans and/or member status and outcomes for changes in treatment side effects, complications and clinical symptoms and provides recommendations to care plan/service plan based on identified member needs* Facilitates care coordination and collaborates with appropriate providers or specialists to ensure member has timely access to needed care or services* Collects, documents, and maintains member information and care management activities to ensure compliance with current state, federal, and third-party payer regulators* Provides education to members and their families on procedures, healthcare provider instructions, treatment options, referrals, and healthcare benefits, which may include behavioral health and social determinant needs* Provides feedback to leadership on opportunities to improve and enhance care and quality delivery for members in a cost-effective manner* Performs other duties as assigned.* Complies with all policies and standards**Education/Experience:** Requires a Master's degree in Behavioral Health or Social Work or a Degree from an Accredited School of Nursing and 2 – 4 years of related experience. **License/Certification:*** Licensed Master's Behavioral Health Professional (e.g., LCSW, LMSW, LMFT, LMHC, LPC) or RN based on state contract requirements with BH experience required **At Centene, we connect people to the care they need to live healthier lives — and the work you do here makes that impact real every day.** You’ll take on meaningful challenges that directly support individuals, families, and communities, building your skills while making healthcare more accessible and effective. It’s work with a purpose you can see, backed by a team committed to improving lives well beyond the workday.Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility.Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law.