Care Manager

Integrated Resources Inc.; Eagan (MN); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading company in workforce solutions is seeking a TEMP-TO-PERM Care Manager to handle inbound telephonic interactions. The successful candidate will manage provider and member calls, requiring a Master's Degree, clinical experience, and specific licenses. This position offers an opportunity to positively influence quality of care with a supportive team and training provided.

Qualifications

• 1-2 years of Managed Care/Clinical Review experience.
• 3-5 years of clinical experience.
• Experience in inpatient settings and knowledge of DSM V.

Responsibilities

• Manage about 25 inbound telephonic calls per day from providers and members.
• Perform clinical reviews and utilize management procedures.
• Analyze utilization problems and implement solutions.

Skills

Organizational skills

Time management

Communication skills

Knowledge of mental health resources

Education

Master's Degree

LCSW or LCPC license

Job description

Integrated Resources, Inc., is led by a seasoned team with combined decades in the industry. We deliver strategic workforce solutions that help you manage your talent and business more efficiently and effectively. Since launching in 1996, IRI has attracted, assembled and retained key employees who are experts in their fields. This has helped us expand into new sectors and steadily grow.

Job Description

!!!!!THIS IS A HIGH PRIORITY TO FILL POSITION!!!!!

This is a TEMP-TO-PERM Care Manager position.

This is an inbound telephonic position where the selected candidate will manage about 25 calls per day.

The majority of calls are from providers, with the remaining from members and their families.

The ideal candidate will have 1-2 years of Managed Care/Clinical Review experience and 3-5 years of clinical experience.

The team consists of 55 members divided into 3 clusters.

Training will be web-based and approximately 2-3 weeks long.

Working hours are from 8 am to 5 pm. The candidate must be comfortable navigating multiple systems, including Outlook, Instant Messenger, and Email.

Qualifications

Candidates must have a Master's Degree and a valid LCSW or LCPC license.

Strong organizational, time management, and communication skills are required. Knowledge of utilization management procedures, mental health and substance abuse community resources, and providers is essential.

Experience in inpatient settings, knowledge of DSM V or the current diagnostic edition, and the ability to analyze utilization problems and implement solutions are required to influence quality of care positively.