Care Manager

strategichr; Cincinnati (OH); On-site; USD 55,000 - 75,000; Full time

Job summary

Found Village in Cincinnati, OH is seeking a Care Manager to align a network of caregivers, schools, providers, employers, and community partners around shared goals. You will foster trust, coordinate services, and translate youth goals into coordinated action.

You bring systems thinking, strong facilitation, and a child-centered approach, balancing empathy with accountability while guiding multiple stakeholders toward concrete next steps and smoother transitions.

Qualifications

• Experience coordinating multiple stakeholders and building collaborative partnerships without formal authority.
• Systems-oriented approach to align people, services, and opportunities.
• Strong facilitation and communication skills for honest conversations.
• Commitment to keeping young people at the center of planning and decision-making.
• Balance empathy with accountability and bring calm, clarity, and follow-through to complex situations.
• Strong organization, responsiveness, documentation, and continuous-improvement practices.
• Initiative-taking mindset with ability to anticipate needs and coordinate transitions.
• Coordination as care; ensure youth do not bear the burden alone.
• Strong judgment and decision-making, with comfort navigating ambiguity.
• Care coordination and planning with relationship-building and cross-team leadership.
• Ability to collaborate and lead across teams.

Responsibilities

• Build trusted relationships with young people, coaches, caregivers, schools, providers, employers, community partners, and natural supports.
• Create shared understanding of each young person's goals, developmental priorities, barriers, next steps, and measures of success.
• Develop and continuously refine collaborative developmental plans with meaningful youth participation.
• Establish initiative-taking communication rhythms that create clarity, accountability, shared ownership, and action.
• Coordinate services, opportunities, resources, and transitions so young people experience one connected developmental journey.
• Navigate partnerships across healthcare, education, child welfare, employment, housing, behavioral health, transportation, and community organizations.
• Anticipate barriers before they become crises and mobilize the people and resources needed to maintain momentum.
• Help stakeholders understand how their role reinforces coaching and advances youth development.
• Use documentation, outcomes, data, and stakeholder feedback to improve individual coordination and organizational systems.
• Support young people in increasingly understanding, influencing, and leading conversations about their own future.

Skills

Stakeholder coordination

Systems thinking

Facilitation

Communication

Youth-centered approach

Project coordination

Relationship building

Problem solving

Leadership across teams

Documentation

Job description

Career Opportunity - Care Manager with Found Village in Cincinnati, OH

Are you a collaborative, system-minded professional who believes every young person deserves a connected village working toward their future? Do you build trust across organizations, bring clarity to complexity, and anticipate needs before they become barriers? If so, we want to speak with you!

The Care Manager creates the alignment that allows the village surrounding each young person to work as one connected team. While Relationship Coaches focus on developing the young person, the Care Manager develops the network around them, bringing caregivers, schools, providers, employers, community organizations, and natural supports together around shared goals, clear roles, and coordinated action.

Responsibilities:

• Build trusted relationships with young people, coaches, caregivers, schools, providers, employers, community partners, and natural supports.
• Create shared understanding of each young person's goals, developmental priorities, barriers, next steps, and measures of success.
• Develop and continuously refine collaborative developmental plans with meaningful youth participation.
• Establish initiative-taking communication rhythms that create clarity, accountability, shared ownership, and action.
• Coordinate services, opportunities, resources, and transitions so young people experience one connected developmental journey.
• Navigate partnerships across healthcare, education, child welfare, employment, housing, behavioral health, transportation, and community organizations.
• Anticipate barriers before they become crises and mobilize the people and resources needed to maintain momentum.
• Help stakeholders understand how their role reinforces coaching and advances youth development.
• Use documentation, outcomes, data, and stakeholder feedback to improve individual coordination and organizational systems.
• Support young people in increasingly understanding, influencing, and leading conversations about their own future.

Requirements:

• Experience coordinating multiple stakeholders and building collaborative partnerships without relying on formal authority.
• A systems-oriented approach and the ability to see how people, services, and opportunities can work together.
• Strong facilitation and communication skills, including the ability to navigate honest or difficult conversations.
• A demonstrated commitment to keeping young people at the center of planning and decision-making.
• The ability to balance empathy with accountability and bring calm, clarity, and follow-through to complex situations.
• Strong organization, responsiveness, documentation, and continuous-improvement practices.
• An initiative-taking mindset with the ability to anticipate needs, reduce service gaps, and coordinate smooth transitions.
• A belief that coordination is an act of care and that young people should not carry the burden of coordinating the adults and organizations designed to support them.
• Strong judgment and decision-making, with comfort navigating ambiguity.
• Care coordination and planning, paired with relationship-building and the ability to direct action.
• Ability to collaborate and lead across teams.

What success looks like:

• Young people understand their developmental goals, actively participate in planning, navigate transitions with confidence, and experience fewer service gaps.
• Caregivers, coaches, providers, schools, and partners share priorities, understand their roles, communicate proactively, and respond quickly to changing needs.
• Coaches can spend more time developing young people because coordination is functioning effectively.
• The village reinforces shared developmental goals instead of creating competing plans or fragmented interventions.
• Community partners experience Found Village as collaborative, organized, responsive, and dependable.

About Found Village

Found Village believes a transformational relationship can change a young person's life-and a coordinated village sustains that change. Our Care Managers align the people, plans, opportunities, and resources surrounding each young person so that support is connected, responsive, and intentionally advancing their development. Excellence is not measured by the number of meetings facilitated, referrals completed, or plans documented. It is reflected in the strength of the village and the young person's increasing ownership of their future.

Found Village Values

• Boundless Hope: Every young person deserves a village committed to their future.
• Courageous Love: We create alignment through honest conversations, shared accountability, and unwavering belief in young people's potential.
• Safe Place, Safe People: We build coordinated systems grounded in trust, predictability, and psychological safety.
• Collaborative Community: We create villages where every person understands their role in supporting youth development.
• Spend It Well: We steward relationships, resources, and partnerships intentionally t