Care Management Supervisor

Hamaspik Choice; Village of Spring Valley (NY); Hybrid; USD 105,000 - 120,000; Full time

Job summary

Hamaspik Choice seeks a Care Management leader to oversee daily operations, shape policies, and supervise staff. The role requires a health-care background with a 4-year degree and prefers RN or MSW qualifications. Hybrid schedule with 3 days in-office and 2 days remote.

You will assign caseloads, track performance, and drive care management initiatives in coordination with the Director of Care Management and COO.

Qualifications

• Background in health care or long-term care.
• RN or MSW degree preferred.
• Hybrid schedule: 3 days in office, 2 days remote.
• Experience leading care management operations.

Responsibilities

• Provide day-to-day oversight of Care Management operations.
• Direct policies, procedures and standards for Care Management operations.
• Hire staff and ensure orientation, training and supervision.
• Assign caseloads and monitor timeliness and deadlines.
• Analyze data to measure individual and team performance.
• Provide leadership for care management policy initiatives and programs.
• Communicate with members regarding dissatisfaction or issues related to CM.
• Collaborate with the Director of Care Management on strategic tasks.
• Lead team and department meetings; participate in management meetings.

Skills

Leadership

Operations management

Data analysis

Policy development

Communication skills

Education

RN or MSW degree

4 Year Degree or equivalent

Job description

• Location 775 North Main Street,Spring Valley, NY, 10977,United States
• Base Pay $105,000.00 - $120,000.00 / Year
• Employee Type Full Time
• Required Degree 4 Year Degree

Job Overview:

• Provides day-to-day oversight of Care Managementoperations.
• Directs the policies and procedures and standard for Care Managementoperations.
• Responsible for hiring staff to ensure that they are appropriately oriented, trained andsupervised.
• Assigns caseload to CM’s and oversees caseload to ensure timeliness of deadlines/expectations.
• Analyze data to measure individual and team performance and departmentprocesses.
• Provides leadership for care management policy initiatives, programs, and other innovations.
• Communicate with members regarding dissatisfaction or issues related toCM.
• Works with the Director of Care Management on a variety of critical tasks, including the management of one or more focused clinicalinitiatives.
• Leads individual and teammeetings.
• Participates in managementmeetings.
• Other responsibilities as deemed necessary by the Director of Care Management and COO.

Required Education, Experience, and Licenses:

• The appropriate background in health care and/or long term care.
• RN or Master’s Degree in Social Work (Licensed preferred).
• Hybrid schedule (3 days in office & 2 days remote).