Care Management Supervisor

807 HEALTH CARE AUTHORITY; Oklahoma City (OK); On-site; USD 83,000 - 102,000; Full time

Benefits offered by this job

State-paid benefits

Flexible Spending Accounts

Retirement Savings Plan

11 paid holidays annually

15 days of vacation and 15 days of s

Longevity Bonus

Public Service Loan Forgiveness andtu

Wellness benefits and on-site gym

Job summary

807 Health Care Authority in Oklahoma City is seeking a Care Management Supervisor to provide strategic leadership within Population Care Management. You will oversee teams, streamline operations, and drive performance while upholding fiscal responsibility and high-quality case management services.

As a senior nursing leader, you will collaborate with internal and external stakeholders, develop staff, and represent OHCA in public forums.

Qualifications

• Valid permanent Oklahoma RN license and 6 years nursing experience.
• Experience with population care management and case management.
• Ability to lead multi-divisional teams and manage budgets.

Responsibilities

• Lead and motivate team members to achieve goals.
• Ensure efficient operations and improve workflow.
• Develop plans aligning team goals with priorities in Population Care Management.
• Coordinate with internal and external stakeholders at local, state, and national levels.
• Identify training needs and design innovative solutions to improve service delivery.
• Monitor performance with metrics and address issues.
• Ensure fiscal responsibility and optimal use of resources.
• Other duties as assigned.

Skills

Team leadership

Budget management

Stakeholder collaboration

Strategic planning

Education

Registered Nurse license (Oklahoma) / eNLC

Job description

Job Posting Title Care Management Supervisor Agency 807 HEALTH CARE AUTHORITY Supervisory Organization Care Coordination Services Job Posting End Date Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Estimated Appointment End Date (Continuous if Blank) Full/Part-Time Full time Job Type Regular Compensation $92,455 / annual

Why You’ll Love Working Here

At the Oklahoma Health Care Authority (OHCA), your work matters. Every day, our team helps ensure Oklahomans have access to better health and better care. Guided by our core values, Passion for Purpose, Trust & Transparency, Empowerment & Accountability, Best-in-Class, Outcome-Driven, and Servant Leadership, we foster a workplace where people feel supported, respected, and empowered to make an impact. Learn more about OHCA.

Let’s Talk Benefits

• Generous state-paid benefit allowance to offset insurance premiums.
• A wide selection of insurance plans with no pre-existing condition exclusions.
• Flexible Spending Accounts for health care and dependent care.
• Retirement Savings Plan with employer contributions.
• 11 paid holidays annually.
• 15 days of vacation and 15 days of sick leave in the first year.
• Longevity Bonus recognizing years of public service.
• Public Service Loan Forgiveness eligibility and tuition reimbursement.
• Wellness benefits, including an on-site gym and fitness center discounts.

Job Description

Location: 4345 N Lincoln Blvd, Oklahoma City, OK 73105 Salary: $92,455 / annual Work Schedule: Monday – Friday Primary Hours: 8:00 a.m. – 5:00 p.m.

Agency/Division Information

The Oklahoma Health Care Authority (OHCA) works to ensure Oklahomans have access to better health and better care. The agency’s core values include passion for purpose, trust and transparency, empowerment and accountability, best in class and outcome-driven, and servant leadership. As part of the interview process, candidates may be required to attend an in-person interview at our Oklahoma City office.

Position Purpose

The Supervisor will provide strategic leadership and oversight within the Oklahoma Health Care Authority (OHCA), ensuring alignment between departmental goals and the agency's mission to improve health and care for Oklahomans. This role involves managing teams, overseeing operations, driving performance excellence, and fostering a collaborative and positive work environment. The Supervisor will be responsible for ensuring operational efficiency, supporting staff development, maintaining strong relationships with stakeholders, and ensuring the fiscal responsibility and effectiveness of the department's initiatives. Additionally, this position will represent the OHCA in various public forums and play a key role in the development and execution of innovative solutions to enhance service delivery.

Essential Functions

May Include:

• Lead and motivate team members to achieve goals and build a positive work environment.
• Ensure efficient operations and improve workflow.
• Develop and execute plans that align team goals with organizational priorities effectively assisting with the oversight of the operations and development of Population Care Management
• Facilitate effective communication and collaboration with internal and external stakeholders to foster direction, growth in the programs, and may represent OHCA in multiple public forums at local, state, and national levels.
• Identify training needs and provide development opportunities to support team growth by providing expert input to design and implement innovative solutions to achieve measurable improvements in the delivery of quality case management services..
• Monitor and manage team performance by establishing metrics and addressing issues.
• Ensure adherence to policies and maintain quality standards through regular checks.
• Identify and resolve issues by making informed decisions and developing plans.
• Deliver quality services to ensure high customer satisfaction and address complaints effectively.
• Ensure effective and fiscally responsible use of resources within the department.
• Other duties as assigned.

Supervisory Responsibilities: This position has supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge, Skills, Abilities and Competency Requirements This position requires in-depth knowledge of agency policies, state and federal legislation, and the principles of program administration, along with the ability to manage budgets and optimize resources. Strong leadership skills are necessary to motivate teams, resolve complex issues, and ensure performance excellence across multiple divisions. The Korn Ferry competencies that best align with this role are Manages Ambiguity for navigating complex challenges and Drives Results for achieving departmental and organizational goals effectively.

**To be considered for this position your application must include a resume/CV with complete work and education history.**

Education and/or Experience

Possession of a valid permanent Oklahoma license as a registered nurse as approved by the Oklahoma Board of Nursing or Registered Nurse License recognized by the Enhanced Nurse Licensure Compact (eNLC) AND 6 years of professional nursing experience including 3 years of experience with TXIX recipients and 2 years of case management experience An equivalent combination of education and experience, substituting 1 year of professional level experience for each year of the required education.

Preferred Qualifications

• Experience with the Aged/Blind/Disabled (ABD) populations
• Advanced nursing degree (BSN or higher)
• Medicaid experience (especially SoonerCare Management/supervisory experience)
• Commission for Case Manager certification (CCM)
• Certified Managed Care Nurse (CMCN)
• Two plus years Sr. Nurse Care Manager experience

Physical Demands and Work Environment

Work is typically performed in an office setting with climate-controlled settings and exposure to moderate noise levels. In the course of performing job duties, employees are required to speak, stand, walk, and reach with their hands and arms. This position requires extended periods of sitting and daily use of computers and phones. Employees must be willing to complete all job-related travel associated with this position. Being present at the office is an essential function of this position.

Accommodation Statement

The Oklahoma Health Care Authority complies with applicable State and Federal civil rights laws and does not discriminate. All qualified applicants will receive consideration for employment without regard to race, color, sex, religion, disability, age, national origin, or genetic information. If a reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Civil Rights Coordinator at 405-522-7335.

Equal Opportunity Employment

The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability. Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub. If you are needing any extra assistance or have any questions relating to a job you have applied for, please click the link below and find the agency for which you applied for additional information: Agency Contact Oklahoma State Government is the largest employer in the state of Oklahoma, employing over 35,000 diverse and talented employees in more than 100 state agencies, boards and commissions. Our workplaces can be found across the state from Boise City to Idabel, Hollis to Miami, and everywhere in between. To learn more about our state agencies, visit here.

Agency Contact

Industries: Government Administration Worker Size: 10,001+ Employees Headquarters: Oklahoma City, Oklahoma Utilizing the Office of Veterans Placement provides eligible veterans additional services and interview opportunities for State of Oklahoma employment. Visit the webpage for additional details and information on how to apply.