Care Management Supervisor

U.S. Department of Veterans Affairs; Oklahoma; On-site; USD 83,000 - 102,000; Full time

Job summary

The Oklahoma Health Care Authority (OHCA) is seeking a Care Management Supervisor in Oklahoma City. This full-time role offers regular hours (Mon-Fri, 8:00 a.m.–5:00 p.m.) and leads the Care Coordination Services team. Salary is competitive and reflects extensive public service benefits.

As Supervisor, you will guide staff, drive performance, oversee operations, and ensure fiscal stewardship while representing OHCA in public forums and advancing innovative care delivery solutions.

Qualifications

• Knowledge of agency policies, state and federal legislation
• Strong leadership skills to motivate teams and resolve issues
• Ability to manage budgets and optimize resources

Responsibilities

• Lead and motivate team members to achieve goals and maintain a positive work environment.
• Ensure efficient operations and improve workflow.
• Develop and execute plans aligning team goals with organizational priorities and oversee Population Care Management initiatives.
• Coordinate with stakeholders to foster collaboration across programs at local, state, and national levels.
• Identify training needs and provide development opportunities for staff growth.

Job description

Job Posting Title

Care Management Supervisor

Agency

807 HEALTH CARE AUTHORITY

Supervisory Organization

Care Coordination Services

Job Posting End Date

Refer to the date listed at the top of this posting, if available. Continuous if date is blank. Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.

Full/Part-Time

Full time

Job Type

Regular

Compensation

$92,455 / annual

Why You'll Love Working Here

At the Oklahoma Health Care Authority (OHCA), your work matters. Every day, our team helps ensure Oklahomans have access to better health and better care. Guided by our core values, Passion for Purpose, Trust & Transparency, Empowerment & Accountability, Best-in-Class, Outcome-Driven, and Servant Leadership , we foster a workplace where people feel supported, respected, and empowered to make an impact. Learn more about OHCA.

Let's Talk Benefits

• Generous state-paid benefit allowance to offset insurance premiums.
• A wide selection of insurance plans with no pre-existing condition exclusions.
• Flexible Spending Accounts for health care and dependent care.
• Retirement Savings Plan with employer contributions.
• 11 paid holidays annually.
• 15 days of vacation and 15 days of sick leave in the first year.
• Longevity Bonus recognizing years of public service.
• Public Service Loan Forgiveness eligibility and tuition reimbursement.
• Wellness benefits, including an on-site gym and fitness center discounts.

Job Description

Location: 4345 N Lincoln Blvd, Oklahoma City, OK 73105

Salary: $92,455 / annual

Work Schedule: Monday - Friday

Primary Hours: 8:00 a.m. - 5:00 p.m.

Agency/Division Information

The Oklahoma Health Care Authority (OHCA) works to ensure Oklahomans have access to better health and better care. The agency's core values include passion for purpose, trust and transparency, empowerment and accountability, best in class and outcome-driven, and servant leadership. As part of the interview process, candidates may be required to attend an in-person interview at our Oklahoma City office.

Position Purpose

The Supervisor will provide strategic leadership and oversight within the Oklahoma Health Care Authority (OHCA), ensuring alignment between departmental goals and the agency's mission to improve health and care for Oklahomans. This role involves managing teams, overseeing operations, driving performance excellence, and fostering a collaborative and positive work environment. The Supervisor will be responsible for ensuring operational efficiency, supporting staff development, maintaining strong relationships with stakeholders, and ensuring the fiscal responsibility and effectiveness of the department's initiatives. Additionally, this position will represent the OHCA in various public forums and play a key role in the development and execution of innovative solutions to enhance service delivery.

Essential Functions May Include:

• Lead and motivate team members to achieve goals and build a positive work environment.
• Ensure efficient operations and improve workflow.
• Develop and execute plans that align team goals with organizational priorities effectively assisting with the oversight of the operations and development of Population Care Management
• Facilitate effective communication and collaboration with internal and external stakeholders to foster direction, growth in the programs, and may represent OHCA in multiple public forums at local, state, and national levels.
• Identify training needs and provide development opportunities to support team growth by providing expert input to design and implement innovative solutions to achieve measurable improvements in the delivery of quality case management services..
• Monitor and manage team performance by establishing metrics and addressing issues.
• Ensure adherence to policies and maintain quality standards through regular checks.
• Identify and resolve issues by making informed decisions and developing plans.
• Deliver quality services to ensure high customer satisfaction and address complaints effectively.
• Ensure effective and fiscally responsible use of resources within the department.
• Other duties as assigned.

Supervisory Responsibilities

This position has supervisory responsibilities.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Knowledge, Skills, Abilities and Competency Requirements

This position requires in-depth knowledge of agency policies, state and federal legislation, and the principles of program administration, along with the ability to manage budgets and optimize resources. Strong leadership skills are necessary to motivate teams, resolve complex issues, and ensure performan