CARE MANAGEMENT SPECIALIST (PH)

Community Health of South Florida, Inc.; Miami (FL); On-site; USD 17,000 - 24,120; Full time

Job summary

Community Health of South Florida, Inc. in Miami is seeking a Care Management Specialist to maintain an active caseload and coordinate patient care within the Population Health team.

The role requires a BS/BA in Social Work, Psychology, or a related field, with at least six months of relevant experience, a CPR certificate, and a valid Florida driver’s license; English fluency is required, with bilingualism a plus.

Qualifications

• Education/Experience: Bachelor of Science or Arts in Social Work, Psychology, Human Services, Nursing, Science or Health field with six months' experience in social work or case management.
• Licensure / Certification: CPR Certificate (AHA) and valid Florida Driver’s License.
• Skills / Ability: Verbal and written fluency in English; bilingual in English desirable.

Responsibilities

• Maintain an active caseload of clients needing case management and oversight.
• Monitor clients’ needs and evaluate services for collaborative care among Population Health staff and external partners.
• Develop and promote an effective referral system within CHI to ensure quality care.
• Coordinate with external resources to provide patient services as needed.
• Ensure timely transfer and interdisciplinary collaboration for patient management within 6–8 weeks.
• Document services and assist with funding reports; participate in education and quality assurance activities.
• Attend to patient/community education and, when necessary, conduct home visits.
• Communicate with supervisors and staff; maintain all required licenses and certifications.
• Monitor adherence to treatment and medications; encourage participation in consortium activities.
• Collaborate with care providers to meet treatment objectives and ensure follow-up for missed refills.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

CARE MANAGEMENT SPECIALIST (PH)

Professional Miami, FL, US

Salary Range: $17.36 To $24.26 Annually

POSITION PURPOSE: Maintains an active caseload of clients who need extensive care management and supportive oversight on a temporary basis.

POSITION REQUIREMENTS / QUALIFICATIONS:

Education/Experience: Graduate from an accredited college or university with a Bachelor of Science or Arts Degree in the Social Work, Psychology, Human Services, Nursing, Science or Health field. Minimum of six months' experience working in the field of social work or case management. Familiarity with the local community resources.

Licensure / Certification: CPR Certificate from the American Heart Association. Valid Florida Driver’s License.

Skills / Ability: Verbal and written fluency in English. English required bilingual desirable.

POSITION RESPONSIBILITIES (THIS IS A NON-EXEMPT POSITION):

Maintains an active caseload of clients who need case management services and extensive oversight on an ongoing basis.

Implements ongoing monitoring of clients’ needs, and evaluation of services to ensure collaborative care among the Population Health staff, interdisciplinary team members and outside service constituents.

Exercise and promote a functional referral system with all departments within CHI system to ensure quality care.

Network with various external resources to provide services for patients as needed.

Ensure active caseload of patients have an appropriate interdisciplinary staff especially with center nursing team to ensure patients are successfully transfer within 6 weeks no later than 8 weeks for management.

Maintains records of services provided to clients and completes records for funding programs, also assisting with gathering and compiling information for internal and external reports

Participates in patient/community education (internal and external) and home visits when necessary.

Communicates pertinent information to supervisor / appropriate staff.

Participates in Quality Assurance Program and continuing education as required.

Maintains all licenses and/or certificates as required for the job.

The Population Health Care Management Specialist must monitor clients’ adherence to treatment and medication regimens.

Encourage individuals to become involved in consortium activities.

Participate in any other functions to meet the goals of this activity.

The Population Health Care Management Specialist must collaborate with other caregivers (i.e. medical care provider, nutritionist, prescription drug provider, etc.) for adherence and assistance in meeting treatment objectives.

The Population Health Care Management Specialist will also be expected to empower clients to be actively involved in the development and monitoring of their treatment and adherence plans and must ensure that immediate follow-up is available for clients who miss their prescription refills and/or who experience difficulties with adherence.

Maintains and meets monthly productivity standards.

Reports to work on time and ready to work with minimal absenteeism.

Completes B&E (billing and encounter) forms within the same day of intervention.

Provides accurate and timely documentation in patient charts within the same day of intervention.

Adheres to Confidentiality Policies and Procedures / HIPAA Regulations.