Care Management Lead

Spectrum Healthcare; Prescott (AZ); On-site; USD 75,000 - 95,000; Full time

Job summary

Spectrum Healthcare Group in Prescott, AZ is seeking a Care Management Lead to guide a team, ensure quality client care, and maintain strong documentation practices. This is a full-time, in-office leadership role with direct reports.

You will lead staff, coordinate behavioral health and physical healthcare services, and collaborate with physicians, clinical teams, and state agencies to coordinate client care.

Qualifications

• One of the three qualification pathways must be met.
• 4+ years behavioral health experience as a Care Manager required.
• Preferred: 1–2 years supervisory/leadership experience.

Responsibilities

• Lead, train, supervise, and support Care Managers and assigned staff.
• Ensure quality client care, productivity, and timely documentation.
• Develop, implement, and update treatment plans.

Skills

Leadership

Communication

Coaching

Behavioral health experience

Care management

DSM-V

Crisis assessment

Healthcare coordination

Health promotion

Prioritization

Professional judgment

Education

High school diploma + 4+ years BH experience

Bachelor's degree or BHT certification + 4+ years BH experience

Bachelor's or Master's in human services

Job description

Prescott, AZ | Full-Time | On-Site | Exempt

Ready to Lead a Team That Makes a Difference?

If you're an experienced Care Manager who's ready to take the next step into leadership, this could be the opportunity for you.

Spectrum Healthcare Group is looking for a Care Management Lead to join our team in Prescott, Arizona. In this role, you won't just manage tasks. You'll help guide a team, support quality client care, strengthen documentation practices, and keep day-to-day operations moving in the right direction.

This is a full-time, in-office leadership position with direct reports and is a great fit for someone who knows behavioral health, understands care management, and enjoys helping others succeed.

What You'll Do

As our Care Management Lead, you'll help set the tone for your team and support both staff performance and quality client care.

You'll be responsible for:

• Leading, training, supervising, and supporting Care Managers and assigned staff
• Holding team members accountable for quality care, productivity, and timely documentation
• Helping staff develop, implement, and update treatment plans
• Reviewing care management activities to ensure services connect to treatment goals
• Completing initial assessments and reassessments under appropriate supervision
• Supporting coordination of behavioral health and physical healthcare services
• Working with physicians, clinical teams, community organizations, state agencies, and other resources to coordinate client care
• Helping staff navigate challenging situations and make clinically appropriate decisions when the clinical supervisor is unavailable
• Communicating policy, procedure, and operational updates to the team
• Participating in client staffing, utilization review, and performance improvement activities
• Maintaining clinical productivity in accordance with Spectrum Clinical Work Standards
• Supporting compliance with federal, state, RBHA, payer, licensing, accreditation, and Joint Commission requirements
• Promoting a professional, culturally responsive, and client-centered environment

Do You Qualify?

Candidates must meet at least ONE of the following BHT qualification pathways:

Option 1:
High school diploma plus at least 4 years of behavioral health experience as a Care Manager

Option 2:
Bachelor's degree in any field or BHT certification from an accredited institution plus at least 4 years of behavioral health experience as a Care Manager

Option 3:
Bachelor's or master's degree in a human services-related field

Preferred: 1-2 years of supervisory or leadership experience.

What Will Help You Succeed

We're looking for someone who can lead people while still understanding the clinical and operational side of care management.

You should have:

• Strong leadership, communication, and coaching skills
• Experience working in behavioral health and care management
• Knowledge of treatment planning and behavioral health documentation
• Intermediate knowledge of DSM-V diagnostic criteria
• Ability to identify signs and symptoms associated with mental health diagnoses
• Understanding of crisis assessment and intervention
• Knowledge of physical healthcare coordination and healthcare navigation
• Understanding of health promotion, wellness, nutrition, smoking cessation, and common health conditions
• Ability to prioritize competing responsibilities and work effectively in a fast-paced environment
• Strong professional judgment and the ability to remain calm during challenging or emergent situations

A Few Additional Requirements

• Be at least 18 years old
• Be able to obtain a Level 1 Fingerprint Clearance Card
• Maintain a valid Arizona driver's license and clean driving record
• Maintain required American Heart Association-approved CPR/First Aid certification or healthcare provider training when applicable
• Be able to meet the physical and communication requirements of the position with or without reasonable accommodation

Why This Role?

This is an opportunity to take your care management experience and use it to make an impact beyond your own caseload.

You'll have the chance to develop staff, strengthen the quality of care, improve team performance, and help ensure clients receive coordinated and meaningful behavioral health services.

If you're ready to lead, support your team, and help make a difference in the lives of the people we serve, we'd love to hear from you.

Equal Opportunity & Accommodation

Spectrum Healthcare Group is committed to providing reasonable accommodations to qualified individuals who need them to perform the essential functions of their position. Requests for reasonable accommodations should be directed to Human Resources.

This job posting summarizes the primary responsibilities and requirements of the position. Duties and responsibilities may be modified or assigned based on organizational needs.