Care Management Educator Lead

Case Management Society of America (CMSA) ®; Maitland (FL); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Care Manager System Educator Lead to enhance educational programs and support quality improvement initiatives. This role involves collaborating with leadership to identify educational gaps, delivering training for new hires, and facilitating workflow processes. The ideal candidate will possess critical thinking skills and a strong background in healthcare education, ensuring compliance with hospital guidelines while promoting a culture of continuous improvement. Join a purpose-driven team committed to uplifting others and making a meaningful impact in patient care.

Benefits

Benefits from Day One

Paid Days Off from Day One

Debt-free Education

Qualifications

• Experience in Case Management or Utilization Management.
• At least three years in a healthcare setting.

Responsibilities

• Support performance improvement through data analysis.
• Develop and deliver educational materials and training programs.

Skills

Critical Thinking

Data Analysis

Problem Solving

Collaboration

Education

Master’s Degree in Social Work

Bachelor’s Degree in Nursing

Advanced Healthcare-Related Degree

Tools

Microsoft Office

Cerner NaviHealth

Qlikview

Job description

All the benefits and perks you need for you and your family:

• Benefits from Day One
• Paid Days Off from Day One
• Debt-free Education (Certifications and Degrees without out-of-pocket tuition expense)

Our promise to you:

Joining AdventHealth means being part of a community that believes in the wholeness of each person and serves to uplift others in body, mind, and spirit. It is a place where you can thrive professionally and grow spiritually by Extending the Healing Ministry of Christ. You will be valued for your unique experiences and contributions, working within a purpose-minded team that values collaboration and growth.

Schedule: Full Time

Shift: Days

Location: 900 Winderley Place, Maitland, FL 32751

The role you’ll contribute:

The Care Manager System Educator Lead (CMEL) supports the development and implementation of educational programs for the CFD-S, collaborating with leadership to identify educational gaps, develop campus-specific plans, and deliver training for new hires. The CMEL exhibits critical-thinking, creativity, manages resources effectively, and ensures compliance with hospital guidelines. Responsibilities include training, mentoring, workflow facilitation, and supporting quality improvement initiatives within the care management team.

The value you’ll bring to the team:

• Support performance improvement activities through problem-solving, data analysis, and evaluation of outcomes.
• Participate in and promote process improvement initiatives, ensuring practice changes are implemented effectively.
• Utilize critical thinking and data-driven decision-making in daily duties.
• Develop and deliver educational materials and training programs, including monthly new hire training and system initiatives.
• Audit compliance with regulations, documentation standards, and system policies.
• Review and update policies, SOPs, and job descriptions as needed.
• Identify community resources and coordinate educational opportunities for staff, including webinars and continuing education.

What You Will Need:

• Master’s degree in Social Work OR Bachelor’s degree in Nursing or an advanced healthcare-related degree.
• Experience in Case Management, Utilization Management, or Transitional Care.
• Proficiency in Microsoft Office, including Excel, PowerPoint, and Word.
• At least three years of experience in a healthcare setting.
• If an RN, a current and valid Florida or multi-state Department of Health Registered Nursing License.
• Preferred: Master’s degree in Nursing Education or a related field.
• Preferred: Experience in healthcare or care management education.
• Preferred: Licensed Clinical Social Worker (LCSW), Certified Case Manager, or Board Certification in Case Management.
• Familiarity with CMS programs, Cerner NaviHealth, Suncare, Qlikview, and strategic project planning skills are a plus.

Job Summary:

The Care Manager System Educator Lead (CMEL) supports the development and delivery of education for the CFD-S, collaborating with leadership to identify educational gaps, develop programs, and ensure quality improvement. The role involves training new hires, mentoring staff, facilitating workflow processes, and supporting change management activities to enhance patient care and resource stewardship.

This facility is an equal opportunity employer and complies with all relevant anti-discrimination laws. Compensation reflects skills, experience, and relevant factors, with ranges varying by location.