Care Management Coordinator - Non-Clinical

Dermatologists of Central States; Michigan; On-site; USD 30,000 - 45,000; Full time

Job summary

A leading dermatology practice is seeking an Administrative Assistant to support multiple physicians. The role involves handling patient interactions, scheduling, maintaining records, and ensuring smooth office operations. Ideal candidates will have a strong attention to detail and multitasking abilities, as well as a high school diploma or GED.

Benefits

Medical, dental, and vision insurance

401k matching

Company paid life insurance

Employee assistance program

Paid time off

Qualifications

• Must be able to multitask effectively.
• Attention to detail and independent thinking skills.

Responsibilities

• Handle phone calls, greeting patients, and maintaining medical records.
• Process referrals and Prior Authorizations.
• Run MIPS reports and manage pathology logs.

Skills

Multitasking

Attention to detail

Independent thinking

Education

High School Diploma or GED

Job description

Company Overview
Dermatologists of Central States (DOCS) is one of the largest and most established dermatology practices in the nation. With more than 186 providers within 80+ locations in 7 states, we have been serving patients for over 40 years. At DOCS, we strive to put the patient first with an emphasis on medical, surgical, and cosmetic dermatology. We provide easy access to high quality dermatologic care in an environment that is consistently friendly, convenient, courteous, and caring.

Summary
Perform administrative tasks under the direction of multiple physicians to keep the office running smoothly. Administrative duties may include, but are not limited to, answering phone calls, greeting patients, handling correspondence, scheduling appointments, maintaining medical records, transcribing patient visits, calling patients with biopsy results, maintaining pathology log, maintaining MIPS logs related to the diagnosis of Melanoma and the Melanoma Recall System, sending certified letter

Job Responsibilities

• Must be able to multitask effectively, due to the constant interaction with patients and handling several responsibilities at once.
• Attention to detail and independent thinking skills
• Speaks with patients professionally to fully explain treatments and procedures to patients as well as provide educational material when needed
• Able to respond to phone messages using the correct system and directs them to the appropriate individual
• Send prescriptions upon provider request
• Update/review pathology results log daily
• Properly process Prior Authorizations
• Full understanding of iPledge program
• Knows how to create and send outbound referrals
• Knows how to create and send certified letters
• Able to run MIPS reports, identifying items completed and overriding when applicable

Hours: M-F 8AM-4:30PM Benefits

• Our benefits package includes medical, dental, and vision insurance, 401k matching, company paid life insurance, employee assistance program, and paid time off.

Minimum Qualifications

• High School Diploma or General Education Diploma (GED)

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status