Care Management Coordinator ( Dutchess, Putnam, Ulster County)

Northwell Health; Melville (NY); Sur place; USD 65 000 - 90 000; Plein temps

Résumé du poste

Northwell Health is seeking a Care Management Coordinator to support families and caregivers in Duchess, Putnam, and Ulster counties. You will use patient-centered motivational interviewing to engage patients and assist the primary care team with panel management.

The role emphasizes developing and maintaining individualized care plans for high-risk patients, addressing medical and social barriers, and coordinating between hospitals, primary care, specialists, and community resources to improve

Qualifications

• High School Diploma or equivalent required.
• 1-3 years of relevant experience required.
• Bachelor's or Master's degree strongly preferred.
• Health home or care management experience strongly preferred.
• NYS Driver's license strongly preferred.
• Bilingual Spanish strongly preferred.

Responsabilités

• Uses patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
• Supports the care team by panel management to reduce loss to care and non-compliant follow-ups; develops and adjusts care plans for high-risk patients addressing medical and social barriers.
• Acts as a liaison between hospitals, primary care providers, specialists, and community resources to ensure patient-centered care coordination.
• Identifies and tracks high-risk populations and preventive or chronic care needs.
• Identifies and tracks patients discharged from inpatient or ED settings.
• Uses team-based communication to close referrals and follow-ups; conducts outreach in primary care sites, homes, hospitals, and neighborhoods.

Connaissances

Bilingual Spanish

Driver's license

Formation

High School Diploma or equivalent

Bachelor's or Master's degree preferred

Description du poste

Job Description

Coordinates and participates in activities related to Care Management services to family members and caregivers.

Job Responsibility

• Utilizes patient-centered motivational interviewing techniques to build rapport and help patients improve their health.
• Supports the primary care team by providing panel management to decrease the number of patients lost to care, non-compliant in follow up care or disconnected from primary care. Participates in the development, maintenance, and adjustment of individualized care plans for high-risk patients that address both medical and social barriers to accessing care.
• Acts as a professional liaison between hospitals, primary care providers, specialists, and community resources on behalf of patients to ensure patient-centered care coordination.
• Identifies and tracks special populations, including high-risk patients and other populations due for preventive or chronic care services.
• Identifies and tracks patients discharged from the inpatient service or the emergency department.
• Uses team-based communication strategies to close the loop on referrals, hospital follow-ups and any outstanding items identified in the patient's care plan. Performs outreach activities in primary care sites, homes, hospitals, and neighborhoods.

Job Qualification

• High School Diploma or equivalent required.
• 1-3 years of relevant experience, required.
• Bachelor's or Master's degree in relevant field strongly preferred.
• Health home or care management experience strongly preferred.
• NYS Driver's license strongly preferred.
• Bilingual Spanish preferred.
• Position is in Duchess, Putnam, Ulster County.

*Additional Salary Detail
The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future.When determining a team member's base salary and/or rate, several factors may be considered as applicable (e.g., location, specialty, service line, years of relevant experience, education, credentials, negotiated contracts, budget and internal equity).