Care Management Community Health Worker II

L.A. Care Health Plan; Los Angeles (CA); On-site; USD 55,000 - 83,000; Full time

Job summary

An established industry player seeks a dedicated Care Management Community Health Worker II to enhance health services for vulnerable populations. This role involves educating communities, providing culturally appropriate health information, and advocating for individuals' needs. Join a dynamic team committed to improving health outcomes and making a significant impact in the community. If you are passionate about health education and community engagement, this opportunity is perfect for you, offering a chance to work in diverse environments and contribute to meaningful change.

Benefits

Paid Time Off (PTO)

Tuition Reimbursement

Retirement Plans

Medical, Dental and Vision

Wellness Program

Qualifications

• Minimum 1 year experience as health navigator or peer support worker.
• Bilingual skills and motivational interviewing are preferred.

Responsibilities

• Educate individuals on using health and social service systems.
• Provide health education matching members' cultural needs.
• Participate in care coordination and case management.

Skills

Knowledge of community resources

Working with diverse populations

Exceptional engagement skills

Excellent verbal and written communication

Detail oriented and organized

Basic computer skills

Education

1 year of experience in health education

Completion of Community Health Worker training

Job description

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Care Management Community Health Worker II

Job Category: Administrative, HR, Business Professionals

Department: Care Management

Location: Los Angeles, CA, US, 90017

Position Type: Full Time

Requisition ID: 12159

Salary Range: $55,245.00 (Min.) - $69,045.00 (Mid.) - $82,867.00 (Max.)

Established in 1997, L.A. Care Health Plan is an independent public agency created by the state of California to provide health coverage to low-income Los Angeles County residents. We are the nation’s largest publicly operated health plan, serving more than 2 million members.

Mission: L.A. Care’s mission is to provide access to quality health care for Los Angeles County's vulnerable and low-income communities and residents.

The Care Management Community Health Worker II (CHW) is part of the care management team and is responsible for promoting members’ optimal health and well-being through active engagement and helping them navigate and access health services.

Duties

1. Cultural Mediation Among Individuals, Communities, and Health and Social Service Systems: Educating individuals and communities about how to use health and social service systems. (10%)
2. Providing Culturally Appropriate Health Education and Information: Conducting health promotion and disease prevention education in a manner that matches linguistic and cultural needs of members. (10%)
3. Care Coordination, Case Management, and System Navigation: Participating in care coordination and case management. (20%)
4. Providing Coaching and Social Support: Providing individual support and coaching. (10%)
5. Advocating for Individuals and Communities: Advocating for the needs and perspectives of communities. (20%)
6. Building Individual and Community Capacity: Building individual and community capacity. (5%)
7. Implementing Individual and Community Assessments: Participating in design, implementation, and interpretation of individual and community-level assessments. (20%)
8. Conducting Outreach: Case-finding/recruitment of individuals, families, and community groups to services. (5%)

Other Responsibilities

Attending regular staff meetings, on-site monthly trainings, and other meetings as requested. Managing assigned caseload. Perform other duties as assigned.

Education Required

Experience: At least 1 year of experience as a health navigator, peer support worker, outreach worker, or in a community setting providing health education for chronic conditions.

Skills

Required:

• Knowledge of community resources in the area of residence.
• Comfortable working with diverse populations.
• Exceptional ability to connect and engage with people.
• Ability to work in various environments including 1:1 in member’s homes, clinical settings, and/or shelters.
• Excellent verbal and written communication skills.
• Detail oriented, organized, and possess time management skills.
• Basic computer skills.

Preferred: Motivational interviewing is desirable. Bilingual in one of LA Care Health Plan’s threshold languages is highly desirable.

Licenses/Certifications Required

Licenses/Certifications Preferred

Required Training

Preferred: Successful completion of a Community Health Worker formal training program from a college or other educational institution.

Physical Requirements

Light

Additional Information

Required: Travel to offsite locations for work. Able to work flexible job hours.

Salary Range Disclaimer: The expected pay range is based on many factors such as geography, experience, education, and the market. The range is subject to change.

L.A. Care offers a wide range of benefits including:

• Paid Time Off (PTO)
• Tuition Reimbursement
• Retirement Plans
• Medical, Dental and Vision
• Wellness Program

Nearest Major Market: Los Angeles

Job Segment: Public Health, Medical, Counseling, Healthcare