Care Management Associate

MaineHealth; Portland (ME); On-site; USD 23,000 - 33,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Maine Medical Center, the flagship hospital of MaineHealth, seeks a transition coordinator in Medical Affairs to support discharge planning and payer communications across Maine/NH. You will coordinate with the treatment team, patients, families, PCPs, post-acute providers, and insurers to ensure timely and accurate information delivery.

Requirements include an Associate's Degree or three years of medical experience; one year in a healthcare setting preferred.

Qualifications

• 1 year of experience in a healthcare setting preferred.
• Knowledge of discharge dispositions and Medicare/Denials communications is beneficial.
• Ability to coordinate with multiple stakeholders (treatment team, patients, families, PCPs, post-acute providers, insurers).

Responsibilities

• Implement transition plans with the treatment team and families.
• Communicate with patients, families, and providers; manage discharge dispositions.
• Facilitate transportation arrangements and relay payer information to care managers.
• Enter and transmit patient records and discharge documents (e-discharge).
• Collaborate with insurance companies as directed.

Skills

Healthcare experience

Discharge planning

Team communication

Education

Associate's Degree

Job description

Description

Medical Affairs

Maine Medical Center serves as the flagship hospital of MaineHealth, an integrated health network spanning central, southern, and western Maine, as well as eastern New Hampshire. With 12 local hospitals and various health facilities, MMC is the state's largest medical center, boasting 700 beds and employing over 9,600 professionals. Notably, MMC offers the state's only allopathic medical school program in partnership with Tufts University School of Medicine and hosts the prestigious MaineHealth Institute for Research, underscoring its pivotal role in advancing healthcare and research excellence.

Position Highlights:

• Sign-on Bonus: $2,000, amount prorated for part time.
• Base hourly rate: $20.32
• Recognized leader: U.S. News & World Report has named Maine Medical Center (MMC) as the top hospital in Maine for 2023-2024.
• Growth: Largest Employer in the State and the largest Healthcare provider in Northern New England

Additional Information

With a career at any of the MaineHealth locations across Maine and New Hampshire, you'll be working with health care professionals that truly value the people around them - both within the walls of the organization and the communities that surround it.

We offer benefits that support an individual's needs for today and flexibility to plan for tomorrow - programs such as paid parental leave, a flexible work policy, student loan assistance, training and education, along with well-being resources for you and your family.

MaineHealth remains focused on investing in our care team and developing an inclusive environment where you can thrive and feel supported to realize your full potential. If you're looking to build a career in a place where people help one another deliver best-in-class care.

Responsibilities:

Join the adventure as you implement transition plans with finesse! Communicate with the treatment team, patients, and families, and even external colleagues like the PCP, post-acute providers, and insurance companies. Become a master of discharge dispositions and bring joy to patients and representatives by delivering crucial information from Medicare, Observation, and Denials letters. Need a lift? No problem! Facilitate transportation arrangements like a pro. Dive into the world of payer information and relay important issues to the care manager or social worker. Plus, share vital info with insurance companies as directed. Finally, conquer the E-discharge realm by entering and executing sage transmissions of patient medical records. Join us on this thrilling journey and be the hero of transitions!

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: Associate's Degree or three years of medical experience preferred. 2. License/Certifications: N/A 3. Experience: One year of experience in a healthcare setting preferred. Experience with community resources or insurance companies preferred. 4. Additional Skills/Requirements Required: N/A 5. Additional Skills/Requirements Preferred: N/A