Care Management Assistant - Enhanced Care Management

SmartRecruiters, Inc.; Irvine (CA); On-site; USD 34,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401k with employer matching

Voluntary life

FSA options

PTO 3 weeks

Dog-friendly office

Job summary

Care Partners At Home, based at our Irvine headquarters, is seeking a Care Management Assistant to join the Enhanced Care Management team. You will be the friendly voice connecting patients to services and supporting care coordination on-site in Irvine, with regional travel as needed.

Ideal candidates have 1–2 years in case management or healthcare coordination, are tech-savvy with EHR experience, hold a CA driver’s license, and are bilingual in Spanish.

Qualifications

• 1-2 years of experience in case management, social services, or healthcare coordination.
• Strong knowledge of local healthcare resources or ability to learn quickly.
• Tech-savvy with solid computer skills; EHR experience is a plus.
• Valid CA driver's license and insurance.
• Bilingual in Spanish is preferred.
• Ability to lift up to 25 lbs and travel regionally as required.

Responsibilities

• Be the first friendly voice for ECM members, inviting them to join the program.
• Schedule, coordinate, and keep clients and families on the same page.
• Educate clients on available support with Lead Care Managers.
• Help clients access community resources and benefits (SSI, CalFresh, CalAIM).
• Support smooth transitions from hospital or facility back to the community.

Skills

Case management

Healthcare coordination

Spanish bilingual

EHR experience

Tools

EHR

Job description

Care Management Assistant - Enhanced Care Management

• Full-time

Care Management Assistant Benefits:

• Compensation: $25;hr - $28/hr *negotiable, based on experience
• On site in Irvine, CA - some regional/local travel is required
• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
• Generous PTO Plan (3 Weeks PTO) and encouragement to USE IT!
• Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
• Open Doors, Open Minds: Transparent leadership that listens and values your voice.
• Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
• An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido's well-behaved!).

About Us:

At Care Partners At Home, we believe in making a meaningful difference in the lives of our clients and their families by providing compassionate, reliable, and personalized care services. We are a trusted leader in the home care industry, dedicated to creating an environment where clients feel supported, caregivers feel valued, and our team members thrive.

Our mission is simple: to deliver exceptional care with heart. We pride ourselves on fostering a culture of collaboration, innovation, and professional growth. Whether it's empowering our caregivers, ensuring the highest standards of service for our clients, or supporting our team behind the scenes, we are united by our commitment to making care personal.

Are you ready to make a difference every single day? Care Partners Medicine is on a mission to care for those in need through Love, Compassion, and Empathy. As a Case Management Assistant (CMA) in our Enhanced Care Management (ECM) program, you’ll be the friendly voice and helping hand connecting our patients to the services and support they deserve.

This isn’t just another office job. It’s a chance to work alongside an amazing team of healthcare professionals who believe in meeting people where they are and guiding them toward a healthier, brighter future. Based out of our Irvine headquarters, this role is perfect for someone who loves a fast-paced environment, is bilingual in Spanish.

Care Management Assistant Requirements:

EDUCATION AND EXPERIENCE

• 1-2 years’ experience in case management, social services, or healthcare coordination.
• Strong knowledge of local healthcare, community, and social service resources (or a quick learner!)
• Tech-savvy with solid computer skills (EHR experience is a plus)
• Valid CA driver’s license & insurance
• Physical Requirements: - Comfortable sitting, standing, walking, typing, and occasionally lifting up to 25 lbs.
• Knack for building relationships and earning trust.
• Experience with community outreach or field-based resource linkagel.
• A heart for serving diverse communities and meeting people where they are.

Essential Functions:

• Be the first friendly voice for prospective ECM members, inviting them to join our program.
• Support clients and their families by scheduling, coordinating, and keeping everyone on the same page.
• Work with our Lead Care Managers (LCMs) to educate clients on all the ways we can support them.
• Help clients access important community resources and benefits (like SSI, CalFresh, or Community Supports through CalAIM).
• Be part of a collaborative care team, sharing updates and brainstorming solutions to meet patient needs. - Make periodic check-ins with clients to cheer them on and help them reach their health goals.
• Play a key role in helping patients transition smoothly from hospital or institutional settings back into their communities.

All your information will be kept confidential according to EEO guidelines.