Care Management Assistant - Enhanced Care Management Program

SmartRecruiters, Inc.; Irvine (CA); Hybrid; USD 34,000 - 39,000; Full time

Benefits offered by this job

On-site role in Irvine

Competitive hourly pay $25–$28

Medical benefits

PTO 3 weeks

Career growth

Job summary

Care Partners Medicine in Irvine, CA is seeking a Care Management Assistant for our Enhanced Care Management program. You will be the friendly voice for prospective ECM members, coordinating schedules and services with our care team to connect patients with needed resources.

This full-time on-site role offers benefits, growth opportunities, and a supportive environment with a bilingual preference in Spanish.

Qualifications

• 1–2 years in case management, social services, or healthcare coordination.
• Strong knowledge of local healthcare and social services.
• Tech-savvy with solid computer skills; EHR experience is a plus.
• Valid CA driver's license and auto insurance.
• Ability to lift up to 25 lbs and build relationships.
• Bilingual in Spanish preferred.

Responsibilities

• Be the first friendly voice for prospective ECM members.
• Schedule, coordinate, and keep clients and families on the same page.
• Educate clients with Lead Care Managers about available support.
• Help clients access community resources and benefits (SSI, CalFresh, CalAIM).
• Collaborate with care team, share updates, and check in with clients.
• Assist patients in transitioning from hospital to community settings.

Skills

Case management

Healthcare coordination

Tech literacy

CA driver’s license

Tools

Electronic Health Records (EHR)

Job description

Care Management Assistant - Enhanced Care Management Program

• Full-time

Care Management Assistant Benefits:

• Compensation: $25;hr - $28/hr *negotiable, based on experience
• On site in Irvine, CA - some regional/local travel is required
• Medical, Dental, Vision, 401k with employer matching, Voluntary Life, Flex-Spending Account Options Savings
• Generous PTO Plan (3 Weeks PTO) and encouragement to USE IT!
• Grow & Shine: Work alongside healthcare professionals who mentor and support your career growth.
• Open Doors, Open Minds: Transparent leadership that listens and values your voice.
• Work-Life Bliss: Team outings, company events, and a commitment to putting you first.
• An Office That Feels Like Home: Modern, welcoming, and dog-friendly (as long as Fido’s well-behaved!).

About Us:

At Care Partners At Home, we believe in making a meaningful difference in the lives of our clients and their families by providing compassionate, reliable, and personalized care services. We are a trusted leader in the home care industry, dedicated to creating an environment where clients feel supported, caregivers feel valued, and our team members thrive.

Our mission is simple: to deliver exceptional care with heart. We pride ourselves on fostering a culture of collaboration, innovation, and professional growth. Whether it's empowering our caregivers, ensuring the highest standards of service for our clients, or supporting our team behind the scenes, we are united by our commitment to making care personal.

Are you ready to make a difference every single day? Care Partners Medicine is on a mission to care for those in need through Love, Compassion, and Empathy. As a Case Management Assistant (CMA) in our Enhanced Care Management (ECM) program, you’ll be the friendly voice and helping hand connecting our patients to the services and support they deserve.

This isn’t just another office job. It’s a chance to work alongside an amazing team of healthcare professionals who believe in meeting people where they are and guiding them toward a healthier, brighter future. Based out of our Irvine headquarters, this role is perfect for someone who loves a fast-paced environment, is bilingual in Spanish.

Care Management Assistant Requirements:

EDUCATION AND EXPERIENCE

• 1-2 years’ experience in case management, social services, or healthcare coordination.
• Strong knowledge of local healthcare, community, and social service resources (or a quick learner!)
• Tech-savvy with solid computer skills (EHR experience is a plus)
• Valid CA driver’s license & insurance
• Physical Requirements: - Comfortable sitting, standing, walking, typing, and occasionally lifting up to 25 lbs.
• Knack for building relationships and earning trust.
• Experience with community outreach or field-based resource linkagel.
• A heart for serving diverse communities and meeting people where they are.

Essential Functions:

• Be the first friendly voice for prospective ECM members, inviting them to join our program.
• Support clients and their families by scheduling, coordinating, and keeping everyone on the same page.
• Work with our Lead Care Managers (LCMs) to educate clients on all the ways we can support them.
• Help clients access important community resources and benefits (like SSI, CalFresh, or Community Supports through CalAIM).
• Be part of a collaborative care team, sharing updates and brainstorming solutions to meet patient needs. - Make periodic check-ins with clients to cheer them on and help them reach their health goals.
• Play a key role in helping patients transition smoothly from hospital or institutional settings back into their communities.

All your information will be kept confidential according to EEO guidelines.