Care Management Assistant

University of Maryland Medical System Corporation; Glen Burnie (MD); In loco; USD 38.000 - 46.000; Tempo pieno

Descrizione del lavoro

University of Maryland Medical System Corporation is seeking a non-clinical Care Management Support Specialist to assist the in-patient teams in facilitating smooth transitions of care.

You will handle regulatory notices, insurance authorization tracking, appointment follow-ups, discharge packets, transportation coordination, EPIC scanning, and clerical tasks with emphasis on accuracy and confidentiality.

Competenze

• High school diploma or equivalent.
• 1–2 years healthcare experience or related field.
• Computer experience with Outlook; Excel helpful.
• General knowledge of medical terminology and EMR preferred.

Mansioni

• Assist in-patient care management teams with non-clinical tasks.
• Issue regulatory notices and track insurance authorization for rehab placements.
• Make follow-up appointments as needed and assemble discharge packets.
• Coordinate non-medical transportation when indicated and provide clerical support.
• Scan documents into EPIC and organize supplies and forms; maintain accuracy and confidentiality.

Conoscenze

Multitasking

Effective communication

Confidentiality

Written communication

Attention to detail

Independent initiative

Computer literacy

Strong organizational skills

Formazione

High school diploma

Strumenti

EPIC EMR

Microsoft Office

Outlook

Descrizione del lavoro

Job Requirements Under the supervision of the Manager of Care Management, assist the in-patient Care Management teams by performing non-clinical tasks to facilitate smooth transitions of care throughout the hospital continuum of care. Responsible for issuing regulatory notices, tracking insurance authorization for rehab placements, making follow up appointments as needed, assembling discharge packets, making non-medical transportation arrangements when indicated and also assist with clerical support functions: Prepares documents and correspondence, scanning documents into EPIC, organizes supplies and forms, graphs, etc.

Work Experience

Work Experience: 1-2 years' experience in healthcare or related experience with computer experience, Outlook or other email platform, Excel helpful, General knowledge of medical terminology and EMR experience preferred.

Education & Training

Education & Training: High school diploma or equivalency

Skills & Abilities

• a) handle multiple tasks simultaneously;
• b) communicate effectively with patients, medical staff and team members;
• c)maintain confidentiality with patient & team member information;
• d) communicate effectively in person, by phone and in writing;
• e)attention to detail and follow-through;
• f) work independently and take initiative over tasks, Computer literacy in word processing, database & spreadsheets, Microsoft Office, Outlook email;
• g) strong organizational skills