Care-Focused Benefits Verification Specialist

Women's Care; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Competitive compensation package

Health, dental, and vision benefits

Paid time off and paid holidays

401k plan

Opportunity to make a difference in:患者

Job summary

Women’s Care is seeking a full-time Non-Clinical Staff member to handle insurance eligibility verification and medical billing duties at our Orlando location. You will contact insurers, verify benefits, and document information in our systems while upholding HIPAA and company values.

The role requires 1–2 years of related experience, strong knowledge of CPT/ICD-10, and excellent customer service skills. Proficiency in Microsoft Office and ability to work in a fast-paced environment are essential.

Qualifications

• High school diploma or equivalent.
• 1–2 years’ medical billing/insurance verification experience.
• Solid knowledge of HMOs, PPOs, Medicare, Medicaid, worker’s comp, and liability insurances.
• Ability to interact with patients, families, staff, management, physicians, insurance representatives, and other third-party payers.
• Knowledge of CPT, ICD-10, and medical terminology.
• Excellent customer service skills, both verbal and written.
• Proficiency in Microsoft Office programs.
• Must be highly detail-oriented and organized.
• Able to handle stressful situations tactfully.
• Demonstrate excellent problem-solving skills.
• Ability to work in a fast-paced, ever-changing environment.
• Dependable, reliable, and punctual.

Responsibilities

• Contact insurance companies via telephone and/or insurance websites for eligibility, eligibility dates, deductible, co-payments, and co-insurance amounts due.
• Verify eligibility and benefits prior to patient’s scheduled appointments or procedures.
• Document all necessary information in appropriate systems.
• Determine provider participation status with payer.
• Answer incoming billing customer service phone calls and emails.
• Demonstrate and embody the Women’s Care mission and core values.
• Compliance with all HIPAA rules, regulations, and guidelines.
• Other duties as assigned.

Skills

Medical billing

Insurance verification

CPT/ICD-10

Microsoft Office

Detail-oriented

Customer service

Job description

Women’s Care is seeking a full-time Non-Clinical Staff member to handle insurance eligibility verification and medical billing duties at our Orlando location. You will contact insurers, verify benefits, and document information in our systems while upholding HIPAA and company values.

The role requires 1–2 years of related experience, strong knowledge of CPT/ICD-10, and excellent customer service skills. Proficiency in Microsoft Office and ability to work in a fast-paced environment are essential.