Care Coordinator — Veterinary Receptionist

PetVet Care Centers; Hattiesburg (MS); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid Parental Leave

401(k)

Team Member Pet Discounts

Calm app and 24/7 EAP

CE stipends and career development

Grant Circle — relief fund

Local hospital culture backed by nat'l

Job summary

PetVet Care Centers' The Pet Hospital (Parkway) in Hattiesburg, MS is seeking a Care Coordinator to join the team. You’ll handle front desk duties, scheduling, client communication, and basic pet care coordination to support veterinarians and staff.

Ideal candidates are 18+, have customer service experience, and some exposure to veterinary medicine; a positive attitude and calm demeanor in stressful situations are valued. This full-time role offers benefits and opportunities for career growth.

Qualifications

• Must be 18 years of age or older to be considered for this position
• Some amount of customer service experience required

Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Skills

Customer service

Veterinary experience

Job description

PetVet Care Centers' The Pet Hospital (Parkway) in Hattiesburg, MS is seeking a Care Coordinator to join the team. You’ll handle front desk duties, scheduling, client communication, and basic pet care coordination to support veterinarians and staff.

Ideal candidates are 18+, have customer service experience, and some exposure to veterinary medicine; a positive attitude and calm demeanor in stressful situations are valued. This full-time role offers benefits and opportunities for career growth.