Care Coordinator Support Associate

Socket.dev; Des Moines (IA); On-site; USD 42,000 - 58,000; Full time

Benefits offered by this job

Paid time off

Parental leave

401K matching

Employee recognition program

Dental and health insurance

Paid holidays

Short and long-term disability

Pet insurance

Daily Pay access

Tuition reimbursement

Adoption assistance

Job summary

UnityPoint Health Des Moines is seeking a Care Coordination support role under the guidance of the Regional Director to assist licensed social workers and care coordinators with transition planning across the care continuum.

Two shifts are available: Full Time, Monday–Friday 8:00am–4:30pm with rotating weekends; and PRN As Needed during days, including some weekends. This role emphasizes collaboration and timely discharge support.

Qualifications

• High School Graduate required.
• Associates degree preferred.
• Health care experience preferred.
• Valid driver’s license when driving any vehicle for work-related reasons.
• Basic Life Support preferred.

Responsibilities

• Coordinate discharge planning with Integrated Care Management team.
• Communicate with stakeholders to ensure timely discharges from acute care.
• Prioritize and complete assignments independently and on time.
• Arrange patient transportation to the next care site.
• Schedule follow-up visits with PCPs and specialists as needed.
• Organize family meetings on request.
• Monitor Medicaid status and update leadership weekly.
• Assist with Medicare days research for high-need patients.
• Handle authorizations for SNF/IRF admissions.

Skills

Discharge planning

Care coordination

Communication

Time management

Education

High School Diploma

Associate degree preferred

Job description

Overview

Under the guidance and supervision of the Regional Director Care Management provides a broad range of support services to assist licensed social workers and licensed care coordinators with transition planning across the care continuum. Assists all team members of the Integrated Care Management team in discharge planning activities to support the timely transition of patients to the next site of care.

CURRENT SHIFTS AVAILABLE

(1) Full Time: Monday - Friday: 8:00am - 4:30pm with rotating weekend

(1) PRN As Needed: Days, including some weekends

Why UnityPoint Health?

At UnityPoint Health, you matter. We’re proud to be recognized as a Top 150 Place to Work in Healthcare by Becker's Healthcare several years in a row for our commitment to our team members.

Our competitive Total Rewards program offers benefits options that align with your needs and priorities, no matter what life stage you’re in. Here are just a few:

• Expect paid time off, parental leave, 401K matching and an employee recognition program.

• Dental and health insurance, paid holidays, short and long-term disability and more. We even offer pet insurance for your four-legged family members.

• Early access to earned wages with Daily Pay, tuition reimbursement to help further your career and adoption assistance to help you grow your family.

With a collective goal to champion a culture of belonging where everyone feels valued and respected, we honor the ways people are unique and embrace what brings us together.

And, we believe equipping you with support and development opportunities is a vital part of delivering an exceptional employment experience.

Find a fulfilling career and make a difference with UnityPoint Health.

Responsibilities

Key Accountability –Care Coordination:

Collaborates with Integrated Care Management team members with discharge planning activities.

Clearly communicates with team members and key stakeholders in a timely manner to support timely discharge from the acute level of care.

Prioritizes and completes assignments independently and in a timely manner. Able to meet urgent deadlines successfully.

Arranges for patient transport to the next site of care. Includes but not limited to wheelchair vans, ambulance and other modes of transport as needed.

Schedules post discharge follow up visits with the patient’s PCP. May arrange follow up visits with specialty physicians.

Organize and schedule family meetings at the request of social work or care coordination

Follow up on cases with Medicaid pending on a weekly basis and update leadership and team members in a timely manner.

Research and track Medicare days for patients with frequent admissions and long length of stay.

Obtains authorization information for admissions to Skilled Nursing Facilities or Inpatient Rehab Facilities

Completes on-line E-filing updates with the Iowa Courts as needed

Facilitates FMLA paperwork completion to support patients and families.

Performs Notary Public duties as needed.

Provides support for the assignment and follow up on Milliman Care Guidelines (MCG) when assigned

Supports Behavioral Health Bed Placement as needed

Performs scheduling for the UnityPoint Health Des Moines Wheelchair van when the primary scheduler is out of the office.

Distributes notification letters, provides education, answers questions and secures signatures from patients per CMS regulations surrounding admission status and the right to appeal discharge.

Qualifications

Education:

High School Graduate required.

Associates degree preferred

Experience:

Health care experience preferred

License(s)/Certification(s):

Valid driver’s license when driving any vehicle for work-related reasons.

Basic Life Support preferred.