Care Coordinator-RN

Renown Health; Reno (NV); On-site; USD 70,000 - 90,000; Full time

Job summary

Renown Health seeks a Care Coordinator to coordinate all components of care across face-to-face, virtual, or telephonic visits, collaborating with clinical and non-clinical team members to create a longitudinal plan of care for patients with chronic needs.

You will identify social determinants of health, support transitions of care, document in Epic HealthPlanet and MIDAS, and align with CMSA standards; cross-training within the department may occur.

Qualifications

• English proficiency to perform job duties safely and effectively.
• RN licensure in the State of Nevada required.
• One year RN experience preferred; care management or home health experience preferred.

Responsibilities

• Coordinate patient care across disciplines to develop a patient-centered plan of care.
• Collaborate with patient, family, providers and team to support self-management goals.
• Document assessments and care plans in the Epic HealthPlanet module and MIDAS.

Skills

Interpersonal communication

Team collaboration

Education

RN licensure (Nevada)

Tools

Microsoft Office

Epic HealthPlanet

Job description

This position provides face to face, virtual or telephonic care. Collaborates with their team members both clinical and non-clinical. Coordinates services provided for patients with chronic needs across the lifespan to improve the quality of care and satisfaction. Identifies social determinants of health and clinical symptomology needing intervention and works within the framework of the IDT to build a longitudinal plan of care and satisfy goals.

Nature and Scope

This position shall coordinate all components of Care Coordination services to provide for individual patients' health care needs thorough the continuum of care. This includes Care Coordination which involves deliberately organizing patient care activities and sharing information among all the participants concerned with a patients care to achieve safer, and more effective care. This means patients' needs and preferences are known ahead of time and communicated at the right time to the right people, and that this information is used to provide safe, appropriate, and effective care to the patient.

The Care Coordinator will follow the Renown policies and procedures. The Care Coordinator will follow the Care Coordination Model of Care and Standard work as defined by CMSA.

The scope includes potential for cross training within the department Care Coordination roles to cover for departmental vacations, illness and vacancies.

Responsibilities

• Strong interpersonal communication skills both verbal and written.
• Remains productive and offers help and support to team members.
• Collaborate with the patient, family, providers and team members to develop a patient centered Plan of Care and support patient with self-management goals.
• Coordinates alternative community resources to include Home Health Care, REMSA, Durable Medical Equipment, Social Determinants and Community Partners to promote and assist the patient to have a safe environment of their choice and in alignment with the patient.
• Facilitate, problem solve with patients, families, providers and other health care professionals to effectively resolve patient care issues.Understands how to navigate Care Coordination process of Assessment, Planning, Goal Setting, Intervention, and Evaluation with the ability to utilize these components to provide for the individual health care needs and promote positive outcomes (quality).
• Helps with transitions of care and organizes medical information.
• Knowledge of applicable regulatory requirements and community resources.
• Knowledge of continuous quality improvement process.
• Philosophy consistent with the corporate culture of Renown Health.
• Initiates, updates and revises: Assessments, Patient Outreach Encounter documentation and Longitudinal Plan of Care within the Health Planet module in Epic.
• Ability to document in the MIDAS system any grievances, complaints, or compliments identified.

May be responsible for other duties as assigned. This position may be patient facing, in person, e-visits, home visit, virtual or telephonic.

This position does not provide patient care.

Disclaimer

The foregoing description is not intended to be, and should not be construed as, an exhaustive list of all responsibilities, skills, efforts, or working conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.

Minimum Qualifications

Requirements - Required and/or Preferred

• Education: Ability to read, write, speak, and understand English sufficiently to perform job duties safely and effectively. Appropriate education to obtain and maintain Registered Nursing licensure in the State of Nevada.
• Experience: One year experience as an RN preferred. Applicants with Care Management or Home Health experience preferred.
• License(s): Ability to obtain and maintain a State of Nevada RN license at time of hire. Ability to obtain and maintain a valid State of Nevada driver's license and ability to pass Renown Health's Department of Motor Vehicle Report criteria (excludes 200373). Fingerprints must be able to pass Nevada Division of Public and Behavioral Health (DBPH) background checks upon hire and every 5 years per State of Nevada Revised Statue (NRS 449.123) to remain in this position.
• Certification(s): Current BLS certification by American Heart Association (AHA) standards required at time of hire for cost centers: 200372, 200373 and 530704.
• Computer / Typing: Must be proficient with Microsoft Office Suite, including Outlook, PowerPoint, Excel, Teams, and Word and have the ability to use the computer to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc.