Care Coordinator, RN

WakeMed Health & Hospitals; Raleigh (NC); On-site; USD 70,000 - 90,000; Full time

Job summary

WakeMed Health & Hospitals in Raleigh, NC is seeking an experienced Care Coordinator, RN to support Hospitalist Team care coordination from admission through discharge.

You will collaborate with physicians, case management, pharmacy, and nursing teams to ensure appropriate care levels, comprehensive discharge planning, and high-quality outcomes. Strong EMR (Epic) skills and a patient-centered approach are essential.

Qualifications

• Registered Nurse with a minimum of 3-years of recent hospital-based nursing experience.
• Experience in Emergency Department, Critical Care, Medical/Surgical is a must.
• Strong working knowledge of Epic and electronic medical record (EMR) systems.
• Experience coordinating patient care, discharge planning, and transitions of care.

Responsibilities

• Coordinate inpatient and outpatient plans of care for hospitalized patients.
• Collaborate with physicians, case management, pharmacy, specialists, nursing teams, and other interdisciplinary partners to support patient care needs.
• Utilize clinical judgment to help ensure patients are aligned with the appropriate level of care.
• Facilitate comprehensive discharge planning and transitions of care.
• Advocate for patients, providers, and the organization while navigating complex clinical situations.
• Monitor and support compliance with regulatory, utilization management, and payer requirements.
• Identify barriers to care and proactively develop solutions that support positive patient outcomes.
• Review clinical information within EMR systems to support care coordination efforts.
• Partner with multidisciplinary teams to optimize quality, patient experience, safety, and resource utilization.

Skills

Communication

Care coordination

Collaboration across departments

Problem-solving

Education

Bachelor's degree in Nursing

BSN preferred

Tools

Epic EMR

Job description

Overview

Are you an experienced hospital-based Registered Nurse looking to make a broad impact on patient care while working in a collaborative, fast-paced environment? As a Care Coordinator, RN with WakeMed's Hospitalist Team, you will play a critical role in helping patients navigate their care journey from admission through discharge.

Using your clinical expertise, you will partner closely with physicians, case management, pharmacy, specialists, nursing teams, and ancillary departments to ensure patients receive the right level of care at the right time. This role focuses on care coordination, discharge planning, utilization management, and patient advocacy while supporting safe, efficient, and high-quality patient outcomes. Your nursing knowledge will directly influence care decisions and resource utilization, making you a valued and integral member of the hospitalist team.

What You'll Do

• Coordinate inpatient and outpatient plans of care for hospitalized patients.
• Collaborate with physicians, case management, pharmacy, specialists, nursing teams, and other interdisciplinary partners to support patient care needs.
• Utilize clinical judgment to help ensure patients are aligned with the appropriate level of care.
• Facilitate comprehensive discharge planning and transitions of care.
• Advocate for patients, providers, and the organization while navigating complex clinical situations.
• Monitor and support compliance with regulatory, utilization management, and payer requirements.
• Identify barriers to care and proactively develop solutions that support positive patient outcomes.
• Review clinical information within Epic and other electronic medical record systems to support care coordination efforts.
• Partner with multidisciplinary teams to optimize quality, patient experience, safety, and resource utilization.
• Serve as a trusted clinical resource within the Hospitalist Program.

Who We're Looking For

• Registered Nurse with a minimum of 3-years of recent hospital-based nursing experience.
• Experience in Emergency Department, Critical Care, Medical/Surgical is a must
• Strong working knowledge of Epic and electronic medical record (EMR) systems.
• Experience coordinating patient care, discharge planning, and transitions of care.
• Exceptional communication and relationship-building skills.
• Ability to collaborate effectively across multiple departments and disciplines.
• Strong critical thinking and problem-solving abilities.
• Highly organized with excellent attention to detail.
• Able to prioritize competing demands and remain calm under pressure.
• Self-directed professional who thrives in a dynamic healthcare environment.
• Passion for delivering exceptional patient-centered care and supporting positive outcomes.

The WakeWay to Excellence

• We put patients and families at the center of everything we do.
• We foster a culture of teamwork, respect, and collaboration to achieve the best outcomes.
• We embrace accountability, quality, and continuous improvement in our work.
• We support professional growth and encourage lifelong learning and development.
• We are committed to delivering compassionate care while advancing the health and well-being of the communities we serve.

Department Description

Team & Culture

At WakeMed, our Care Coordinators are a respected and essential part of the Hospitalist Team. We foster a culture built on collaboration, accountability, compassion, and excellence.

• Use your nursing expertise to help guide patients to the appropriate level of care and make a meaningful impact on their healthcare experience.
• Work alongside highly engaged hospitalists, nurses, case managers, pharmacists, and specialists committed to exceptional patient outcomes.
• Be a valued and critical member of a team that influences patient care across the continuum.
• Enjoy a stable, professional work environment within one of North Carolina's leading health systems.
• Experience a highly collaborative culture where teamwork extends across departments and campuses.
• Benefit from supportive leadership that values professional growth, open communication, and employee engagement.
• Contribute to WakeMed's mission of improving the health and well-being of the communities we serve.

About WakeMed

Serving the community since 1961, WakeMed Health & Hospitals is the leading provider of health services in Wake County. With a mission to improve the health and well-being of our community, we are committed to providing outstanding and compassionate care. For more information, visit www.wakemed.org.

EOE

Licensure

Registered Nurse, NC Required

Education

Graduate Nursing Required - And Bachelor's Degree Nursing Preferred

Experience

3 Years Nursing - Related Area Required