Care Coordinator Outpatient

Southwest Behavioral & Health Services; Payson (AZ); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

3.3 weeks of PTO in the first year

10 paid holidays

Low-cost medical, dental, and vision insurance

40% company match for retirement savings

Tuition reimbursement program

Employee Assistance Program

Job summary

Southwest Behavioral & Health Services in Payson is looking for a compassionate Care Coordinator to perform crisis stabilization and assist consumers in accessing resources. The ideal candidate will have a Bachelor’s degree and a year of experience in behavioral health, alongside excellent communication skills.

This position includes 3.3 weeks of PTO, 10 paid holidays, and various health benefits. Candidates must be at least 22 years old and hold a valid AZ driver's license.

Qualifications

• Minimum age of 22 years required.
• Combination of experience and education totaling 3 years is acceptable.
• Valid AZ driver’s license and motor vehicle clearance.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to obtain within eight weeks of hire.

Responsibilities

• Perform crisis stabilization functions and assist consumers in accessing community resources.
• Complete necessary paperwork for referrals, care coordination, and out-of-home placements.
• Maintain contact with utilization managers for continued stay documentation.
• Provide face-to-face crisis intervention and monitors consumers' mental status.

Skills

Excellent communication skills

Organizational skills

Problem-solving ability

Crisis intervention

Education

Bachelor's degree with one year of full-time behavioral health experience

Job description

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, ability solve problems, organized and excellent communication skills. If so, you may be the person we are looking for to join our dynamic Payson team!

Job Preview At a Glance

The Care Coordinator performs crisis stabilization functions. Assists consumer and/or guardian in accessing resources with the community. Completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements. Serves as central support for the clinical team. Performs care coordination functions. These functions include clinical care coordination between resources within and outside the agency, monitoring compliance with court ordered treatment rules and regulations, and authorizations for residential or out of home placements. This position reports to Program Coordinator, SMI.

Location & Schedule

This position is a Monday‑Friday schedule, flexibility to work during clinic operating hours, reporting to our Payson Outpatient Clinic.

Pay

$20.00‑$21.00 per hour

Responsibilities

• Reviews documents received and requests required documents to appropriate level of care for members.
• Evaluates eligibility information regarding services and benefit package.
• Develops service plans with consumers based on assessment and diagnostic process.
• Maintain contact with utilization manager and out of home placement in order to ensure continued stay documentation, documentation of contact and coordination occurs as required and to ensure medical necessary services are received by members.
• Coordinates consumer care or reports on interventions by meeting with consumer’s care team to review efficacy of interventions and to revise plans of service with consumers.
• Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
• Provides face-to-face crisis intervention. Completes safety plans and conducts groups as needed.
• Transitions consumer to appropriate level of care upon conclusion of treatment.
• Provides information to consumers and family members or guardians concerning community resources and linkages to other services.
• Assists consumers, families or guardians in securing appointments with support services and agencies, as needed. Arranges for transportation for consumers for community services and/or medical appointments as needed.
• Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided.
• Close coordination with the PCP health plan, stakeholders, and funding source will be maintained for all consumers.

Qualifications

• Minimum requirement consists of a 22-year age.
• A combination of experience and education totaling 3 years is acceptable.
• Bachelor’s degree with one year of full-time behavioral health experience.
• Valid AZ driver’s license & motor vehicle clearance.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire.

Benefits

• 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
• 10 paid holidays
• Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees.
• We will help you save for retirement – 40% company match up to a 10% deferral into your SB&H retirement account!
• Career Development – Benefit from our culture of internal promotion!
• We help you with your higher education goals – Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
• Employee Assistance Program, Health & Wellness and much more!

Equal Employment Opportunity

Southwest Behavioral & Health Services is a drug‑free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.