Care Coordinator \"Mandarin Preferred\"

Elevance Health; New York (NY); Remote; USD 30,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Elevance Health, Inc. in Staten Island, NY is looking for a Care Coordinator to manage the delivery of care for members across the care continuum. This role supports in-person training and may involve virtual work with required sessions.

You will monitor care delivery, coordinate appointments, maintain records, and ensure effective communication with providers. A HS diploma and 2 years in case management within an HMO are required, with Mandarin language skills preferred.

Qualifications

• HS diploma and at least 2 years of Case Management/Coordination experience in an HMO.
• Experience coordinating care and ensuring appropriate use of clinical resources.

Responsibilities

• Coordinate delivery of care for members and monitor plan of care.
• Maintain daily admissions and discharge records.
• Expedite and coordinate appointments for hospitalized members.
• Authorize and coordinate services.
• Keep providers updated on appointments and care needs.
• Gather medical records and document in Case Management system.

Skills

Multilingual/Mandarin

Education

High School Diploma

Tools

Microsoft Excel

Job description

Care Coordinator

Location: Staten Island, NY

Virtual: This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

The Care Coordinator is responsible for coordinating the delivery of care for members.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

How You Will Make An Impact

• Implements, coordinates, monitors, and evaluates options and services to meet member's health needs and ensures appropriate use of clinical resources.
• Monitors delivery of care across all markets.
• Maintains daily admissions and discharge records.
• Expedites and coordinates appointments for assigned hospitalized members.
• Authorizes and coordinates services.
• Keeps all providers involved with member's care updated on appointments, condition, and additional clinical support needed.
• Requests and gathers necessary medical records.
• Maintains accurate and complete documentation in Case Management database.

Minimum Requirements

• Requires a H.S. diploma or equivalent and a minimum of 2 years of experience in Case Management Care Coordination in an HMO environment; or any combination of education and experience which would provide an equivalent background.

Preferred Capabilities, Skills, And Experiences

• Bilingual/Multi language proficiency in: Mandarin highly preferred.
• Proficiency in Microsoft Excel is strongly preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $21.42 hourly to $32.12 hourly.

Locations: New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

• The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.