Care Coordinator \"Mandarin Preferred\"

Elevance Health (Anthem); New York (NY); Hybrid; USD 30,000 - 44,000; Full time

Benefits offered by this job

Comprehensive benefits package

Equity stock purchase plan

401(k) contribution

Job summary

Elevance Health is hiring a Care Coordinator (Mandarin Preferred) to support members across programs from Staten Island, NY. This role offers virtual work with required in-person training and a policy that limits remote applicants from outside commuting distance.

The successful candidate will coordinate care, gather records, monitor services, document in the Case Management database, and work with providers to ensure appropriate resource use.

Qualifications

• Requires a H.S. diploma or equivalent and a minimum of 2 years of experience in Case Management Care Coordination in an HMO environment.

Responsibilities

• Implements, coordinates, monitors, and evaluates options and services to meet member's health needs and ensures appropriate use of clinical resources.
• Monitors delivery of care across all markets.
• Maintains daily admissions and discharge records.
• Expedites and coordinates appointments for assigned hospitalized members.
• Authorizes and coordinates services.
• Keeps all providers involved with member's care updated on appointments, condition, and additional clinical support needed.
• Requests and gathers necessary medical records.
• Maintains accurate and complete documentation in Case Management database.

Skills

Mandarin

Microsoft Excel

Education

High School Diploma or equivalent

Tools

Excel

Job description

Care Coordinator "Mandarin Preferred"

Location: The location for this position is Staten Island, NY

Virtual : This role enables associates to work virtually full-time, except for required in-person training sessions, providing maximum flexibility and autonomy. This approach promotes productivity, supports work-life integration, and ensures essential face-to-face onboarding and skill development.

Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.

How you will make an impact

• Implements, coordinates, monitors, and evaluates options and services to meet member's health needs and ensures appropriate use of clinical resources.
• Monitors delivery of care across all markets.
• Maintains daily admissions and discharge records.
• Expedites and coordinates appointments for assigned hospitalized members.
• Authorizes and coordinates services.
• Keeps all providers involved with member's care updated on appointments, condition, and additional clinical support needed.
• Requests and gathers necessary medical records.
• Maintains accurate and complete documentation in Case Management database.

Minimum Requirements

• Requires a H.S. diploma or equivalent and a minimum of 2 years of experience in Case Management Care Coordination in an HMO environment; or any combination of education and experience which would provide an equivalent background.

Preferred Capabilities, Skills, and Experiences

• Bilingual/Multi language proficiency in: Mandarin highly preferred.
• Proficiency in Microsoft Excel is strongly preferred.

For candidates working in person or virtually in the below location(s), the salary* range for this specific position is $21.42 hourly to $32.12 hourly.

Locations: New York

In addition to your salary, Elevance Health offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

The salary offered for this specific position is based on a number of legitimate, non-discriminatory factors set by the Company. The Company is fully committed to ensuring equal pay opportunities for equal work regardless of gender, race, or any other category protected by federal, state, and local pay equity laws.

* The salary range is the range Elevance Health in good faith believes is the range of possible compensation for this role at the time of this posting. This range may be modified in the future and actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. Even within the range, the actual compensation will vary depending on the above factors as well as market/business considerations. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

Who We Are

Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve.

How We Work

At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources.

Job Level: Non-Management Non-Exempt

Job Family: MED > Care Coord & Care Mgmt (Non-Licensed)