Care Coordinator II

Sunshine Health; Tampa (FL); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization is seeking a dedicated individual to support care management activities for its members. This remote position involves outreach calls and home visits to ensure continuity of care and member satisfaction. The ideal candidate will have a high school diploma and relevant experience. Comprehensive benefits are offered, including health insurance and flexible work schedules.

Benefits

Health insurance

401K

Stock plans

Tuition reimbursement

Paid time off

Flexible work schedules

Qualifications

• 1–2 years of related experience required.

Responsibilities

• Provides outreach to members via phone or home visits.
• Coordinates care activities based on care plans.
• Maintains member records in compliance with regulations.

Education

High School diploma or GED

Job description

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You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility.

Position Purpose

Supports care management activities and the teams assigned to members to ensure services are delivered by healthcare providers and partners, maintaining continuity of care and member satisfaction. Interacts with members via outreach calls or home visits, documenting care plans and activities.

Remote position, but must be in Florida for training. Must reside in Florida.

Responsibilities

1. Provides outreach to members via phone or home visits to discuss care plans, next steps, resources, and ongoing education.
2. Coordinates care activities based on care plans, working with healthcare providers, community partners, and members/caregivers.
3. Serves as support for member and provider inquiries related to care plans.
4. Communicates with care managers and practitioners to facilitate member services and ensure continuity of care.
5. Supports service assessments and documents member care needs.
6. Maintains member records in compliance with regulations and shares information with providers as needed.
7. Follows standards and policies aligned with contractual and regulatory requirements.
8. Identifies needs and makes referrals to Care Managers, community organizations, and Disease Managers.
9. Provides education on benefits and available resources.
10. Performs other duties as assigned and complies with all policies and standards.

Qualifications

• High School diploma or GED required.
• 1–2 years of related experience required.

Additional Information

• For Florida - All interactions are telephonic.

This is a remote position, but training requires presence in Florida.

Pay Range: $17.50 - $27.50 per hour.

Centene offers comprehensive benefits including health insurance, 401K, stock plans, tuition reimbursement, paid time off, and flexible work schedules. Compensation varies based on skills and experience.

Centene is an equal opportunity employer committed to diversity. All qualified applicants will be considered without discrimination based on legally protected characteristics.

Additional Details

• Seniority level: Not Applicable
• Employment type: Full-time
• Job function: Other
• Industries: Hospitals, Healthcare, Insurance