Care Coordinator Float- Endovascular

Barrow-Brain-and-Spin; Phoenix (AZ); On-site; USD 38,000 - 48,000; Full time

Benefits offered by this job

Dental and Vision plan

Disability insurance

Life/AD&D

Job summary

Barrow Brain and Spine is seeking a Medical Assistant to support physicians in a fast-paced neurosurgery and spine care practice. You will register patients, coordinate scheduling, verify insurance, perform front-office duties, and assist with various clinical tasks under supervision.

The role requires accuracy, strong communication, and the ability to multitask in a busy clinic. Join a physician-owned team dedicated to patient care, collaboration, and excellence, with comprehensive benefits and

Qualifications

• Graduate of a formal Medical Assisting program accredited by CAAHEP.
• Two years of experience in a medical clinic.

Responsibilities

• Register new patients in the system with accurate demographic and insurance information.
• Ensure physician has access to all initial notes, labs, radiology, and pathology reports.
• Answer phone calls, triage inquiries, and direct callers to appropriate staff.
• Schedule and update appointments in the computerized scheduler.
• Coordinate physician schedules with clinical and surgical timetables.
• Assist Medical Assistants and Practice Coordinators as needed.
• Obtain authorizations from insurance carriers for services.
• Enter appointments into Centricity and physicians' Outlook calendars.
• Prepare and run clinics and schedule outpatient testing.
• Make reminder calls to patients and greet visitors.
• Maintain patient records and update as needed.
• Coordinate referrals and billing documentation.

Skills

Medical assisting

Customer service

Education

CAAHEP-accredited Medical Assisting program

Tools

Centricity

Outlook

Job description

Description

Our World-Class Team Begins with YOU!

Barrow Brain and Spine is a physician-owned specialty practice focused in the areas of neurosurgery and advanced spine care. The practice encompasses 27 neurosurgeons, three physiatrists and performs more than 8,000 surgeries each year. This globally recognized group directs the Neurosurgery Residency Program at St. Joseph’s Hospital in Phoenix, Arizona and serves more than 21,000 patients per year.

Do you have what it takes to be part of our World-Class team?

At Barrow Brain and Spine, each team member is dedicated to the highest levels of performance, integrity, collaboration, and commitment to patient care. These are not just words on a page, this is our culture. If you are looking for an extraordinary work environment dedicated to enhancing the lives of our patients and team members, we look forward to hearing from you.

Requirements

TYPICAL PHYSICAL DEMANDS

• Prolonged sitting, standing, bending, stooping and stretching and/or walking
• Ability to lift up to 20 pounds as needed
• Eye-hand coordination and manual dexterity sufficient to operate a computer keyboard, photocopier, fax machine, telephone, calculator, and other office equipment
• Normal range of hearing and vision to record, prepare, and communicate appropriate reports

TYPICAL WORKING CONDITIONS

• Work is performed in an office environment, with contact with patients, office staff, physicians, etc.
• Travel to different clinic locations as required
• Overtime as required

JOB DUTIES & RESPONSIBILITIES

• Registers new patients in AthenaOne prior to scheduling appointment with correct demographic and insurance information
• Makes sure all initial consultations, pertinent notes, lab slips, radiology and pathology reports are available to the physician prior to patient arrival
• Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel
• Schedules appointments and immediately enters appointment date and time into computerized scheduler
• Responsible for knowing the physician's personal schedule and coordinating it with the clinical and surgical schedules
• Assists Medical Assistants and Practice Coordinators as needed
• Retrieves authorization from insurance carrier for services
• Enters office and surgical appointments directly into Centricity and physicians’ personal Outlook calendar
• Prepares and runs clinics
• Schedules outpatient testing
• Conducts reminder calls to all patients
• Greets and directs patients, salespeople, and visitors
• Registers patients by verifying that the patient's record is up to date and accurate. Makes appropriate changes in computer system
• Provides coverage to other positions as requested
• Coordinates referrals for patients through insurance and other physician offices
• Prepares all billings in computerized system for processing by Business Office.
• Codes office charges on e-ticket and sends appropriate op notes and coding information to coder within 5 days of service
• Working knowledge of ICD-10 and CPT coding
• Tracks incoming scans for film reviews for upcoming consultations/office visits
• Able to perform all jobs within the office setting when other employees are absent
• Supports BNA Compliance Program

Performance Requirements

• Reports to work regularly without undue tardiness
• Maintains positive attitude and demonstrates the utmost in professionalism
• Dresses appropriately and professionally
• Completes work accurately and in a timely manner
• Excellent oral, written & telephone communication skills, along with tact, diplomacy, and strong customer service orientation
• Prioritizes work activities and receives and assumes multiple job duties
• Maintains effective working relationships with physicians, administration, BBS staff members, and hospital personnel.

Education & Experience

• Graduate of a formal program in Medical Assisting, accredited by the Commission of Accreditation of Allied Health Education Programs (CAAHEP)
• Two (2) years experience in a medical clinic

Comp & Benefits:

We offer a comprehensive compensation package. This includes benefit offerings you’d expect to see at a large company, all designed to help you take good care of yourself and your family. The benefits include:

• Choice of two medical plans – HRA, HDHP/HSA options
• Dental and Vision plan
• Disability – short-term & long-term, 100% employer paid.
• Basic Life/AD&D, 100% employer paid.
• Voluntary Life/AD&D available for employee, spouse, and children
• Voluntary Critical Illness and Accident coverage
• Paid Holidays