Care Coordinator - Corona

ROWI Teen & Parent Wellness Centers; Corona (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

ROWI Teen & Parent Wellness Centers is seeking a Care Coordinator to oversee coordination of care for clients, including orientation, transportation, and doctor visits. You will ensure high standards of service, supervise clients in groups, and document all activities in EMR.

The role requires strong communication, organizational skills, and the ability to work within an interdisciplinary team. The position emphasizes timely documentation, adherence to privacy, and professional conduct in daily

Qualifications

• Must communicate with people from diverse backgrounds.
• Must manage stress constructively and maintain professionalism.
• Excellent written and verbal communication skills required.
• Ability to document clearly and efficiently.

Responsibilities

• Coordinate individualized service, orientation, transportation, doctor visits, and schedules.
• Ensure programs are implemented to the highest standards and clients receive quality care.
• Supervise clients and ensure attendance at designated groups.
• Conduct client orientation on admission day and perform screenings as directed.
• Maintain compliance with standards and document shift reports in EMR within 24 hours.
• Coordinate transportation and document in EMR; drive clients as needed.
• Assist with facility cleanliness and coordinate client meals.

Skills

Time management

Independence

Basic computer skills

Written communication

Verbal communication

Interpersonal skills

Organizational skills

Team collaboration

Prioritization

Education

High school diploma

Bachelor’s degree preferred

Job description

Position Summary:

Under the supervision of the Program Director the Care Coordinator is responsible for anything related to the coordination of care for all ROWI clients. The Care Coordinator will coordinate individualized service including orientation, transportation, doctor visits, and schedule.

Duties and Responsibilities:

• Ensures programs and services are implemented at the highest standards and clients receive the highest level of care.
• Responsible for client supervision and ensuring they attend designated groups throughout programming.
• Facilitate assigned groups and activities as designated by the Facility Manager.
• Conduct client orientation for all admits on day of admission or assign to another staff if not available. Including UA screening, PHQ9 and other assessments as directed.
• Ensure compliance with Joint Commission Standards.
• Document shift reports and share pertinent information with the team.
• Coordinate the transportation schedule for all clients and drive clients as needed.
• Document all transportation and group activity in EMR.
• Administer and submit documentation in EMR for client Urine Analysis.
• Assist with facility cleanliness as needed.
• Responsible for coordinating client lunch daily.
• Serve as a role model to treatment staff, clients, employees, and guests through a positive, caring, and professional attitude.
• Maintain the confidential nature of clients and related activities.
• Comply with the dress code.
• Complete tasks in a timely and accurate manner.
• Attend designated staff and in-service meetings.
• Any additional duties as assigned by the management team.
• Ability to maintain clear boundaries with clients and staff, set limits and manage clients when in need of direct supervision. Maintains appropriate and professional interactions with clients and staff.
• All documentation in EMR must be submitted within 24 hours.

Other Related Skills and Abilities:

• Ability to manage time effectively.
• Ability to work with minimal supervision.
• Proficient in basic computer skills.
• Able to maintain clear boundaries with clients and staff.
• Engage in appropriate written and verbal communication with families and other professionals.
• Strong interpersonal and organizational skills.
• Excellent written and verbal communication skills.
• Work effectively within an interdisciplinary team environment.
• Ability to set priorities and handle multiple assignments.

Basic Education and Experience Required:

• The Care Coordinator will have a minimum of a high school diploma, Bachelor’s degree preferred.
• Minimum of two (2) years driving experience required.
• Minimum of 1-year working with kids in a therapeutic setting
• Experience with junior high or high school students is preferred.

Knowledge/Competencies:

• Must be able to communicate with people from all educational and cultural backgrounds.
• Must cope constructively with stressful situations.
• Must demonstrate tact, initiative, resourcefulness, professional manner, enthusiasm, and non-judgmental attitude.
• Documents clearly and efficiently.
• Must have strong written communication skills.
• Strong interpersonal and organizational skills.
• Excellent written and verbal communication skills.

Additional Requirements:

• Must have a valid driver’s license and eligibility for insurance with agency’s vehicles.
• Must have valid First-Aid & CPR Certification or be willing to obtain.