Care Coordinator - Case Management| Day Full Time

UF Health; Jacksonville (FL); On-site; USD 36,000 - 54,000; Full time

Job summary

UF Health is seeking a Care Coordinator to help patients arrange follow-up care with primary care physicians and specialists, supporting discharge planning and coordination.

You will work with a case management team to manage referrals, transportation arrangements, and ensure timely delivery of patient notices in a fast-paced clinical environment.

Qualifications

• Requires a high school diploma or GED; associates degree preferred.
• Strong interpersonal and communication skills for a fast-paced setting.
• Detail-oriented with excellent organizational and multi-tasking abilities.
• Knowledge of community and outpatient resources.
• Proficient PC skills and typing at 20 wpm.

Responsibilities

• Assist patients to arrange follow-up care with primary care physicians and specialists.
• Support discharge planning activities, including transportation arrangements, referrals, service authorizations, and delivering patient notices.

Skills

Interpersonal skills

Verbal and written communication

Organization & multitasking

Community resources knowledge

PC skills (Outlook, Word, Excel)

Typing 20 wpm

Education

High School Diploma or GED

Associates degree (preferred)

Tools

Outlook

Word

Excel

Job description

Overview

The Care Coordinator assists patients to arrange follow-up care with primary care physicians and specialists as needed and assists the case manager with discharge planning activities, such as transportation arrangements, making referrals, obtaining authorization for services, and delivering patient notices.

Qualifications

Required Education

• High School Diploma or GED
• Preferred Education: Associates degree

Necessary Skills

• Excellent interpersonal skills with effective verbal and written communication skills in a fast-paced setting
• Detail oriented and above average organizations skills with the ability to multi-task and prioritize
• Knowledge of community and outpatient agencies and resources
• Strong personal computer skills (i.e. Outlook, Work, Excel) and good typing skills (20 wpm)

Required Experience

• 1-2 years clerical, secretarial, or customer service experience or the equivalent.
• Preferred Experience: Hospital setting