Care Coordinator - Case Management| Care Coordination| Full Time

UF Health; St. Augustine South (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

UF Health is seeking a Care Coordinator to assist patients in arranging follow-up care with doctors and specialists. The role supports discharge planning, transportation coordination, referrals, service authorizations, and patient communications.

Ideal candidates have 1–2 years of clerical or customer service experience, strong interpersonal skills, and proficiency in Outlook, Word, and Excel. A high school diploma is required, with an associate degree preferred.

Qualifications

• Requires 1–2 years clerical, secretarial, or customer service experience or equivalent.
• Education: High School Diploma or GED; associates degree preferred.
• Strong interpersonal & communication skills; ability to multi-task and prioritize in a fast-paced setting.

Responsibilities

• Assist patients to arrange follow-up care with primary care physicians and specialists.
• Support discharge planning activities, including transportation arrangements and referrals.
• Obtain authorizations for services and deliver patient notices.

Skills

Interpersonal skills

Verbal & written communication

Detail oriented

Multi-tasking

Knowledge of community resources

Microsoft Office

Typing speed 20 wpm

Education

High School Diploma or GED

Associates degree preferred

Tools

Outlook

Excel

Word

Job description

Overview

The Care Coordinator assists patients to arrange follow-up care with primary care physicians and specialists as needed and assists the case manager with discharge planning activities, such as transportation arrangements, making referrals, obtaining authorization for services, and delivering patient notices.

Qualifications

Required Education: High School Diploma or GED Preferred Education: Associates degree

Necessary Skills:

• Excellent interpersonal skills with effective verbal and written communication skills in a fast-paced setting
• Detail oriented and above average organizations skills with the ability to multi-task and prioritize
• Knowledge of community and outpatient agencies and resources
• Strong personal computer skills (i.e. Outlook, Work, Excel) and good typing skills (20 wpm)

Required Experience:

• 1-2 years clerical, secretarial, or customer service experience or the equivalent.

Preferred Experience:

• Hospital setting