Care Coordinator Associate

MultiCare Health System; Spokane Valley (WA); On-site; USD 29,000 - 41,000; Full time

Benefits offered by this job

Competitive pay range

Generous PTO

Employee Assistance Program

Tuition assistance

Job summary

MultiCare Health System in Spokane Valley is seeking a Care Coordinator Associate to join an interdisciplinary team and support hospital transitions. You will help ensure smooth throughput, patient-centered care, and effective coordination with physicians and clinical staff.

The ideal candidate has strong customer service skills, is comfortable using multiple data platforms, and can navigate scheduling and insurance authorizations.

Qualifications

• Post-secondary coursework in health-related field.
• Bachelor's degree highly desirable.
• Minimum of 2 years experience in a health care setting, preferably as a Health Unit Coordinator (HUC) or in a clinical role such as medical assistant, certified nursing assistant or EMT.
• Experience in utilization management, community resources, and/or financial and quality issues affecting patient care desirable.

Responsibilities

• The Care Coordinator Associate will support an interdisciplinary care team to facilitate hospital transitions.
• Must be adept with technology to use multiple data platforms and troubleshoot as needed.
• Role requires organizational skills and familiarity with scheduling, insurance and authorizations.

Skills

Customer service

Collaborative approach

Organizational skills

Education

Post-secondary coursework in health-related field

Bachelor's degree desirable

Job description

Join a team that shares your calling

At MultiCare, you're more than just a job title - you're part of a team built on trust that cares for each other, our patients and our communities. Belonging here means living our mission and values every day. If your purpose and passions align with ours, you'll find a place to grow, do meaningful work and build a career you love in a community that feels like home.

FTE: 1.0, Shift: Day, Schedule: M-F

Position Summary

The Care Coordinator Associate is part of an interdisciplinary care team consisting of physicians and clinical professionals to assist in the cross continuum approach to hospital transitions. This position will be a key component to achieving collaborative practices that exemplify MultiCare Health System's commitment to patient centered care, community engagement, and focus on transition of care for patients with physical and behavioral healthcare needs.

The ideal candidate will have excellent customer service skills and a collaborative approach to ensure smooth throughput and care transitions for patients. The Care Coordinator Associate must be adept in technology to utilize multiple data platforms and troubleshoot as needed. In addition, this role requires organizational skills and familiarity with scheduling, insurance and authorizations.

Requirements

• Post-secondary coursework, preferably in a health related field
• Bachelor's degree highly desirable
• Minimum of 2 years experience in a health care setting, preferably as a Health Unit Coordinator (HUC) or in a clinical role such as medical assistant, certified nursing assistant or EMT
• Experience in utilization management, community resources, and/or financial and quality issues affecting patient care desirable

About Valley Hospital

MultiCare Valley Hospital is a 123-bed, fully accredited acute-care hospital in Spokane Valley, featuring a Level III Trauma Center, comprehensive surgical, inpatient, outpatient and diagnostic services, and advanced cardiac care. Clinicians join a collaborative, patient-focused team in a community where professional growth and work-life balance are highly valued.

About the Spokane Valley Community

Spokane Valley, Spokane's largest suburb, offers a relaxed, family-friendly lifestyle with quick access to the region's natural beauty and city amenities. With riverfront trails, lakes, golf courses, ski resorts, wineries and nearby national parks, outdoor enthusiasts will find plenty to explore. The community combines small-town charm with easy access to Spokane's urban conveniences, making it an ideal place to live, work and play.

Why MultiCare?

Rooted in the local community

Partnering with patients, families and neighbors across the Pacific Northwest for more than 140 years.

Growth and education

Competitive tuition assistance, award-winning residencies, fellowships and career development to invest in you.

Well-being and support

Generous PTO, Code Lavender and Employee Assistance Programs to help you maintain balance and feel cared in your work and life.

Living our values

Respect, integrity, kindness and collaboration guide how we care for patients, communities and each other.

Belonging for all

Resource Groups and outreach programs help ensure every team member feels safe, seen, heard and valued.

Pacific Northwest lifestyle

Work and live where natural beauty, adventure and strong community connections are part of everyday life.

Pay and Benefit Expectations

We provide a comprehensive benefits package, including competitive salary, medical, dental and retirement benefits and paid time off. As required by various pay transparency laws, we share a competitive range of compensation for candidates hired into each position. The pay scale is $20.88 - $30.05 USD. However, pay is influenced by factors specific to applicants, including but not limited to: skill set, level of experience, and certification(s) and/or education. If this position is associated with a union contract, pay will be reflective of the appropriate step on the pay scale to which the applicant's years of experience align.

Associated benefit information can be viewed here.