Care Coordinator and Scheduler

Phoenix Home Care & Hospice; Maryland Heights (MO); On-site; USD 25,000 - 28,000; Full time

Benefits offered by this job

Signed Offer Letter

Dental, vision, and family coverage

PTO from day one

401(k)

Job summary

Phoenix Home Care & Hospice in Maryland Heights, MO is seeking a Care Coordinator & Scheduler to join the Independence team. You will connect nurses with families and coordinate schedules to deliver home care services with compassion.

Ideal candidates bring office, call center, or customer service experience, strong computer skills, and the ability to multitask under pressure. A team-oriented, supportive culture helps you grow professionally.

Qualifications

• Experience in office, call center, or customer service roles.
• Strong computer skills with scheduling tools.
• Excellent communication and multitasking abilities.

Responsibilities

• Match nurses with clients to ensure great care.
• Manage and update scheduling systems with accuracy and speed.
• Communicate daily with caregivers, nurses, and families to keep everyone informed.

Skills

Office experience

Call center experience

Customer service

Scheduling

Microsoft Office

Tools

Scheduling systems

Microsoft Office Suite

Job description

Care Coordinator & Scheduler

Location: Maryland Heights, MO

Turn Your People Skills Into Purpose

We’re looking for a Care Coordinator & Scheduler to join our Independence team — someone with a background in scheduling, call center, customer service, or office coordination who’s ready to take their career to the next level.

In this role, you’ll be the heartbeat of our scheduling team — connecting nurses with families who rely on home care services. Every call you make, every schedule you coordinate, helps make a real difference in someone’s life.

What You’ll Do

• Match nurses with clients to ensure great care
• Manage and update scheduling systems with accuracy and speed
• Communicate daily with caregivers, nurses, and families — keeping everyone informed and supported
• Problem-solve and adapt quickly when changes arise (because they will!)
• Support your team and jump in wherever help is needed

What Makes This Role Great

• No two days are the same. You’ll stay busy, challenged, and engaged.
• You’ll see the impact of your work. Behind every schedule is a child, an adult, or a family who needs care.
• You’ll be part of a supportive team that celebrates success together.

What We Offer

• Pay Range $18-$20/hr
• Signed Offer Letter—we stand by what we promise
• Dental, vision, spousal, and family coverage
• PTO that starts accruing on day one
• 401(k)
• Ongoing training and career growth opportunities
• Recognition programs and a positive, team-centered culture

What We’re Looking For

• Prior office, call center, or customer service experience
• Strong computer skills (Microsoft Office, scheduling, or similar)
• Excellent communication and multitasking abilities
• Reliable, organized, and able to thrive under pressure
• Professional, compassionate, and team-oriented attitude
• Healthcare or home care background a plus — but not required!

At Phoenix, our Care Coordinators are more than schedulers — they’re connectors, problem solvers, and trusted partners to the families we serve.