Care Coordinator-1

Centerstone of Illinois, Inc.; Speedway (IN); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical, dental, and vision health >

403b retirement plan with company

Paid time off and ten paid holidays

AD&D Insurance

Life Insurance

Long Term Disability

Employee Resource Groups

Continuing education opportunities

Employee Assistance Program

Job summary

Centerstone is a leading nonprofit behavioral health system in the United States. This role provides wrap-around and intensive care coordination for youth and families with high needs, including in-person meetings, crisis services, and safety plan reviews.

You will work with clients, families, and other providers to implement and monitor care plans. Responsibilities include outreach, linking to services, and documenting all activities to meet defined frequencies.

Qualifications

• Education requirements mirror the candidate experience options: degree or equivalent field work.
• Experience in completing service plans and coordinating care.
• Knowledge of community resources and ability to advocate for clients.

Responsibilities

• Provide wrap-around or intensive care coordination for youth and families.
• Collaborate with clients, family members and providers to implement care plans.
• Engage in outreach, advocacy, and follow-up with assigned clients.

Skills

Communication

Customer service

Resource knowledge

Problem solving

Disability knowledge

Education

Bachelor’s degree in human services

Associate’s degree in human services with field work

High school diploma with five years field work

Job description

Centerstone is among the nation’s leading nonprofit behavioral health systems with thousands of employees dedicated to delivering care that changes people’s lives. A dynamic, well-established organization, we offer rewarding opportunities to serve all ages in a variety of settings. Come talk to us about joining the Centerstone team!

SUMMARY OF POSITION

Responsible for providing wrap-around and/or intensive care coordination to youth and families with high needs. This includes in-person, community based child and family team meetings, IMCANS review, crisis services, prevention and safety plan review. Works collaboratively with other service teams to meet the needs of clients assigned via Pathways. May be responsible for assisting with linking clients to appropriate services, advocating on their behalf, providing support and monitoring effectiveness of services as needed.

ESSENTIAL DUTIES

• Provides Care Coordination and support for High Fidelity Wraparound (for Tier 1 clients) or Intensive Care Coordination (for Tier 2 clients).
• Works in consultation/collaboration with clients, family members and other providers to implement plan.
• Provides assertive outreach, advocacy, support and follow-up to assigned clients.
• Documents all outreach attempts and ensures all services/ outreaches indicated in the personal growth plan are provided in accordance with identified frequency.
• Provides ongoing case management services for assigned service recipients, including but not limited to assessment, planning, linking, monitoring, referral and advocacy.
• Provides case management to Family Support Program (FSP) and/or Specialized Family Support Program (SFSP) youth.
• Assists client in building a natural support team.
• Integrates natural community supports/resources, for any and all life domain area(s) identified as needing improvement, into the personal growth planning process and service delivery process.
• Present(s) relevant information for the purpose of assuring quality of care, gaining feedback, and planning changes in provision of personal growth-based services.
• Identifies and reports all Critical Incidents according to Centerstone policy.
• Provides community education as assigned.

Knowledge, Skills, and Abilities

• Effectively communicate via written, verbal, in person and virtual methods.
• Skill in customer service/experience techniques.
• Knowledge of role and function of various community resources.
• Skill in problem-solving.
• Knowledge of basic service recipient’s dynamics of assigned disability groups.

QUALIFICATIONS

Education Level Bachelor’s Degree in a human services field, Associate’s Degree in human services with three years of field work in mental health, or High School education with five years of supervised field work in behavioral health may also qualify with approval.

Years of Experience Prior experience required as detailed above.

Certification/Licensure N/A Time Type: Full time Pay Range: $16.50--$23.10

Benefits

• Medical, dental, and vision health coverage
• Flexible Spending and Health Savings Accounts
• 403b retirement plan with company match
• Paid time off and ten paid holidays
• AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
• Employee Resource Groups
• Continuing education opportunities
• Employee Assistance Program

Equal Opportunity Statement

Centerstone is an equal opportunity employer. Employment at Centerstone is based solely on a person's merit and qualifications directly related to professional competence. We treat all clients and colleagues with dignity and respect.

Company Culture and Values

At Centerstone, we use our values as a guide for what we do. Respect, Expertise, Integrity and Empowerment are at the heart of every interaction at Centerstone, and particularly rooted in our Culture. Our approach to culture is to create an environment that encourages, supports and celebrates the voices and experiences of our employees. We are committed to a culture of empowerment, respect, integrity and expertise that powers our innovation and connects us to each other, our clients and the communities we serve. Centerstone is also committed to a strong culture of quality and safety, celebrating role-models who champion best practices for quality, clinical risk, and patient safety.

Additional Information

Centerstone is a nonprofit health system providing mental health and substance use disorder treatments. Services are available nationally through the operation of outpatient clinics, residential programs, the use of telehealth and an inpatient hospital. Centerstone also features specialized programs for the military community, therapeutic foster care, children’s services and employee assistance programs. Centerstone’s Research Institute provides guidance through research and technology, leveraging the best practices for use in all our communities. Centerstone’s Foundation secures philanthropic resources to support the work and mission of delivering care that changes people’s lives.