Care Coordinator

Allpro Staffnet; Waterville (ME); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Retirement Planning

Company Paid Life Insurance

Company Paid Long-Term Disability

Paid Time Off

Sick Time

Bonus Opportunities

Professional Development

Employee Discount Program

Job summary

Allpro Staffnet in Waterville, ME is seeking a Coordinator to manage recruiting and scheduling in a dedicated office space. Work Monday–Friday, 8:00 am–4:30 pm in the office (not remote).

The dual role handles caregiver recruitment and client/caregiver scheduling to meet KPI targets. Responsibilities include data entry, client contact within specified times, caregiver staffing, and coordination with leadership, while maintaining high accuracy and professional communication.

Qualifications

• HS Diploma or GED is required.
• VA Homecare Scheduling and Recruiting experience is required.
• Experience with AxisCare or other scheduling software systems preferred.
• Strong attention to detail and excellent organizational skills.
• Excellent verbal and written communication.
• Ability to work in a team environment to support company objectives.
• Proficient with MS Office, Excel, and Word.

Responsibilities

• Accept new veteran referrals and enter client data into scheduling software.
• Contact new clients within 24 hours of referral and staff within a week.
• Staff and schedule caregivers daily to maximize client hours and KPI metrics.
• Maintain timely communication with the Director, Coordinators, and clients about changes or incidents.
• Assess client services per service agreement, urgent requests, and care plans.
• Recruit and interview new caregivers; may attend local job fairs and recruitment activities.

Skills

Attention to detail

Communication skills

Team orientation

Self-starter

Compassionate

Scheduling coordination

Education

HS Diploma or GED

Tools

AxisCare

MS Office

MS Excel

MS Word

Job description

Description

Coordinator Job Description

Recruiting & Scheduling

Schedule

This position will require you to work independently in a dedicated office space, managing your workload with minimal direct supervision.

Monday – Friday, 8:00 am – 4:30 pm, in the office (Note: This is not a Remote Position)

This position has a dual role that is responsible for:

• Recruiting and hiring caregivers
• Maintaining client & caregiver schedules

Responsibilities

• Responsible for acceptance of new veteran referrals and accurate data entry of client demographics, service authorization, and service needs into designated scheduling software.
• Responsible for initiating contact with new clients within 24 hours of new referral and staff within one week.
• Responsible for daily staffing and scheduling caregivers to maximize client-authorized hours of service to meet agency KPI metrics.
• Maintains timely communication with the Director, other Coordinators, and clients with any change of condition, critical incidents, or schedule adjustments.
• Discerns client services required as outlined in the service agreement, urgent requests, and care plans.
• Recruit and interview new caregivers to meet the staffing needs for the assigned caseload. May be asked to attend local job fairs and participate in local recruitment activities.

Benefits of working for us

• Our full-time office employees are eligible for additional benefits, including the following:
• Health Insurance
• Dental Insurance
• Vision Insurance
• Retirement Planning
• Company Paid Life Insurance
• Company Paid Long-Term Disability
• Paid Time Off
• Sick Time
• Bonus Opportunities
• Professional Development
• Employee Discount Program

Allpro is an equal opportunity employer and prohibits discrimination/harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Qualifications

• HS Diploma or GED Required
• VA Homecare Scheduling and Recruiting experience required
• Experience in AxisCare or other scheduling software systems preferred
• Strong attention to detail and accuracy, excellent organizational skills with the ability to prioritize, coordinate, and simultaneously maintain multiple projects with a high level of quality and productivity
• Excellent communication skills, both verbal and written
• Ability to communicate at all levels of organization and work well within a team environment in support of company objectives.
• Proficient computer skills required including but not limited to MS Office, MS Excel, and MS Word
• Ability to deal with new tasks without the benefit of written procedures
• Approachable, flexible, and adaptable to change
• Compassionate, Caring, Self-Starter and a Team Player

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift 15 pounds