Care Coordinator

Jobtailor; Spokane (WA); On-site; USD 42,000 - 69,000; Full time

Job summary

Jobtailor, based in Spokane, WA, seeks a dedicated professional to support WISe programs and collaborate with multi-disciplinary teams to improve safety and family satisfaction. You will help develop and implement cross-system care plans, engage families, and coordinate with community agencies.

The role involves crisis service participation, coordinating community resources, and transporting clients when needed.

Qualifications

• High School Diploma required
• BA in counseling or related field preferred
• Registered Agency Affiliated Counselor Credential or ability to become registered within 60 days required
• Comprehensive knowledge of community resources and public systems
• Minimum three years of working with youth and families preferred
• Exceptional communication and interpersonal skills
• Community Health Worker certification preferred
• Strong multitasking and organizational skills
• Ability to work in a fast-paced environment and make ethical and safe decisions
• Ability to pass criminal background check and be 21+ with valid driver’s license

Responsibilities

• Works with a multi-disciplinary team to support families.
• Provides direction in cross-system care plan development and implementation.
• Engages families to avoid out-of-home placement and improve safety and satisfaction.
• Participates in on-call rotation for crisis services.
• Develops community resource programs to achieve outcomes for children and families.
• Promotes WISe programs and identifies coordination opportunities.
• Communicates with child and family serving agencies and serves as liaison.
• Coordinates cross-agency communication and planning as needed.
• Transports clients/families to program activities using company vehicles.
• Attends and participates in internal and external meetings on behalf of Excelsior.

Skills

Cross-System Care Plan Development

Crisis Services Participation

Goal And Objective Development

Client Transportation

Community Resource Program Development

Multitasking

Organizational Skills

Ethical Decision-Making

Stress Management

Communication Skills

Education

High School Diploma

BA In Counseling Or Related Field Preferred

Job description

• Works with a multi-disciplinary team including mental health therapist, youth or family peer specialist, therapeutic recreation specialists, and education and healthcare professionals to support families.
• Provides direction in the development and implementation of cross-system care plans.
• Engages families to help avoid out-of-home placement and improve safety and satisfaction.
• Participates in on-call rotation for crisis services.
• Develops community resource programs to achieve desired outcomes for children and families.
• Promotes WISe programs throughout the county and identifies coordination opportunities.
• Recognizes barriers in care systems and implements practices to sustain improvements.
• Develops goals and objectives for WISe program services across systems of care.
• Communicates effectively with child and family serving agencies and serves as liaison.
• Coordinates cross-agency communication and planning as needed.
• Transports clients/families to program activities using company vehicles.
• Attends and participates in internal and external meetings on behalf of Excelsior.

Requirements

• High School Diploma required, BA in counseling or related field preferred.
• Registered Agency Affiliated Counselor Credential or ability to become registered within 60 days required.
• Comprehensive knowledge of community resources and public systems.
• Minimum three years of working with youth and families preferred.
• Exceptional communication and interpersonal skills.
• Community Health Worker certification preferred.
• Strong multitasking and organizational skills.
• Ability to work in a fast-paced environment and make ethical and safe decisions.
• Ability to manage individual stress and perform essential job functions in a safe and professional manner.
• Must be able to pass a criminal background check.
• Must be 21 years or older.
• Valid state driver’s license.

Core Competencies

Demonstrates expertise in developing and implementing cross-system care plans while effectively engaging families to improve safety and satisfaction. Possesses strong communication skills to coordinate with child and family serving agencies and community resources.

Highest-signal resume keywords

• Registered Agency Affiliated Counselor Credential
• Community Health Worker Certification
• Three Years Working With Youth And Families
• Comprehensive Knowledge Of Community Resources
• Exceptional Communication And Interpersonal Skills

ATS Optimization Keywords

Hard Skills

• Cross-System Care Plan Development
• Crisis Services Participation
• Goal And Objective Development
• Client Transportation
• Community Resource Program Development

Soft Skills

• Multitasking
• Organizational Skills
• Ethical Decision-Making
• Stress Management

Certifications & Qualifications

• High School Diploma
• BA In Counseling Or Related Field Preferred

Industry Keywords

• WISe Programs
• Child And Family Serving Agencies
• Community Health
• Youth And Family Support
• Out-Of-Home Placement Prevention