Care Coordinator

Seattle Children's; Seattle (WA); On-site; USD 61,000 - 91,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

403(b)

Life insurance

Paid time off

Tuition reimbursement

Job summary

Seattle Children’s is seeking a Care Coordinator to partner with the RN Case Manager and health care team to coordinate patient care and discharge planning. The role involves coordinating follow-up appointments, scheduling procedures, and communicating with PCPs to ensure smooth transitions for pediatric patients and their families.

The position emphasizes collaboration with care teams, coordination of referrals to community resources, and handling administrative tasks to support high-quality

Qualifications

• High school diploma or equivalent; minimum four (4) years experience with progressive responsibilities in health care facility administrative support functions such as unit coordinator, insurance processing coordinator, patient care coordinator, MA, or related roles.

Responsibilities

• Coordinate patient care and discharge/transitional support with RN Case Manager and health care team.
• Provide administrative and clinical support to patients and families.
• Assist with referrals to organizational and community resources as identified by the team.
• Schedule/coordinate follow-up appointments and scheduling of follow-up studies and procedures.
• Facilitate communication with Primary Care Providers (PCPs) and assist with PCP scheduling.
• Collaborate with RNCMs and providers to coordinate/manage referrals to agencies for services, equipment and supplies.
• Communicate clinical information to internal and external customers.

Skills

Healthcare administrative experience

Education

High school diploma or equivalent

Bachelor’s degree in health-related field

Job description

The Care Coordinator (CC) works in partnership with RN Case Manager (RNCM) and with the health care team to coordinate patient care and discharge/transitional support by providing administrative and clinical support to patients and families. They assist with referrals to organizational and community resources as identified by the team. May participate in the rounding process as indicated, based on schedule set by providers. They schedule/coordinate follow up appointments, coordinate scheduling of follow up studies and procedures, and facilitate communication with Primary Care Providers (PCPs) including assisting with scheduling PCP appointments. Care Coordinators closely collaborate with RNCMs, team members and providers to coordinate/manage referrals to agencies for services, equipment and supplies. Independent activities related to coordination of care include communicating clinical information to internal and external customers.

Required Education and Experience

• High school diploma or equivalent experience.Minimum of four (4) years experience with progressive responsibilities in health care facility administrative support functions such as unit coordinator, insurance processing coordinator, patient care coordinator, MA, or related roles.

Required Credentials

N/A.

Preferred

• Bachelor’s degree in a health related field.
• Previous experience in an acute health care setting.
• Previous experience coordinating care for complex pediatric populations.

Compensation Range

$29.16 - $43.73 per hour

Salary Information

This compensation range was calculated based on full-time employment (2080 hours worked per calendar year). Offers are determined by multiple factors including equity, skills, experience, and expertise, and may vary within the range provided.

Disclaimer for Out of State Applicants

This compensation range is specific to Seattle, positions located outside of Seattle may be compensated differently depending on various factors.

Benefits Information

Seattle Children’s offers a generous benefit package, including medical, dental, and vision plans, 403(b), life insurance, paid time off, tuition reimbursement, and more.

Additional details on our benefits can be found on our website www.seattlechildrens.org/careers/benefits.

About Us

Hope. Care. Cure. These three simple words capture what we do at Seattle Children’s – to help every child live the healthiest and most fulfilling life possible. Are you ready to engage with a mission-driven organization that is life-changing to many, and touches the hearts of all? #HOPECARECURE

Our founding promise to the community is as valid today as it was over a century ago: we will care for all children in our region, regardless of the families’ ability to pay. Together, we deliver superior patient care, advance new discoveries and treatments through pediatric research, and serve as the pediatric and adolescent, academic medical center for Washington, Alaska, Montana and Idaho – the largest region of any children’s hospital in the country.

U.S. News & World Report consistently ranks Seattle Children’s among the nation’s best children’s hospitals. For more than a decade, Seattle Children’s has been nationally recognized in key specialty areas. We are honored to be one of the nation’s very best places to care for children and the top-ranked pediatric hospital in Washington and the Pacific Northwest.

As a Magnet designated institution, we recognize the importance of hiring and developing great talent to provide best-in-class care to the patients and families we serve. Our organizational DNA takes form in our core values: Compassion, Excellence, Integrity, Collaboration, Equity and Innovation. Whether it’s delivering frontline care to our patients in a kind and caring manner, practicing the highest standards of quality and safety, or being relentlessly curious as we work towards eradicating childhood diseases, these values are the fabric of our culture and community. The future starts here.

Our Commitment

Seattle Children’s welcomes people of all experiences, backgrounds, and thoughts as this is what drives our spirit of inquiry and allows us to better connect with our patients and families. Our organization recruits, employs, trains, compensates, and promotes based on merit without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The people who work at Seattle Children’s are members of a community that seeks to respect and celebrate all the qualities that make each of us unique. Each of us is empowered to be ourselves.

Seattle Children’s is proud to be an Equal Opportunity Workplace and Aff…