Care Coordinator

Gastro Health; Orlando (FL); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) retirement plan

Paid holidays

Paid time off

Job summary

Gastro Health in Orlando is seeking a full-time Care Coordinator to support physicians and patients, handling administrative tasks and coordinating medical care.

This role emphasizes patient communication, scheduling, and travel to other locations daily, with a comprehensive benefits package and no weekends.

Qualifications

• High school diploma or GED required.
• Certified Medical Assistant (AAMA) preferred.
• 2+ years experience as medical assistant required.
• Medical terminology knowledge.
• Fluent in Spanish.
• Willing to travel to other locations daily.

Responsibilities

• Handle all administrative tasks and duties for the physician/provider.
• Serve as liaison for the patient’s medical care.
• Streamline patient-physician communications to ensure patient satisfaction.
• Provide medical literature and clinical preparation instructions to patients.
• Assist patients with questions and/or concerns regarding procedures.
• Schedule procedures to be performed by the physician.
• Review physician schedule for maximum scheduling efficiency.
• Schedule all diagnostic tests, procedures and follow-up appointments.
• Obtain all authorizations for procedures and tests.
• Call patient to confirm procedures a week in advance.
• Schedule follow-up appointments including recalls.
• Check-out patients and provide next steps.
• Request medical records from doctors and hospitals.
• Return patient calls promptly and professionally.
• Call-in new prescriptions and refills and obtain authorization if necessary.
• Obtain lab results including stat requests.
• Complete tasks from Electronic Medical Record.
• Review open orders every three days and act accordingly.
• Contact patients with test results.
• Send history and physical forms to outpatient facility.
• Other duties as assigned.

Skills

Fluent in Spanish

Medical terminology knowledge

EMR systems

Education

High school diploma or GED

Certified Medical Assistant (AAMA) preferred

Tools

EMR software

Job description

Gastro Health is seeking a Full-Time Care Coordinator to join our team!

Gastro Health is a great place to work and advance in your career. You'll find a collaborative team of coworkers and providers, as well as consistent hours.

This role offers:

• A great work/life balance
• No weekends or evenings – Monday thru Friday
• Paid holidays and paid time off
• Rapidity growing team with opportunities for advancement
• Competitive compensation
• Benefits package

Duties you will be responsible for:

• Handle all administrative tasks and duties for the physician/provider
• Serve as the liaison or coordinator for the patients medical care
• Streamline all patient-physician communications to ensure patient satisfaction
• Provide medical literature and clinical preparation instructions to patients
• Assist patients with questions and/or concerns regarding procedures
• Schedule all procedures to be performed by the physician
• Review the physicians schedule for maximum scheduling efficiency
• Schedule all diagnostic tests, procedures and follow-up appointments
• Obtains all authorizations for procedures and tests
• Call patient to confirm procedures a week in advance
• Schedule follow-up appointments including recalls
• Check-out patients at the end of their visit and provide next step instructions
• Request medical records from doctors and hospitals
• Returns patient calls promptly and professionally
• Call-in new prescriptions and refills and obtain authorization if necessary
• Obtain lab results including stat requests
• Complete tasks from Electronic Medical Record
• Reviews open orders every three days and works accordingly
• Contact patients with test results
• Sends history and physical forms to outpatient facility
• Other duties as assigned

Minimum Requirements

• High school diploma or GED equivalent
• Certified Medical Assistant (AAMA) preferred
• 2+ years experience as medical assistant required
• Medical terminology knowledge
• Fluent in Spanish
• Willing to travel to other locations daily

We offer a comprehensive benefits package to our eligible employees:

• Medical
• Dental
• Vision
• Spending Accounts
• Life / AD&D
• Disability
• Accident
• Critical Illness
• Hospital Indemnity
• Legal
• Identity Theft
• Pet
• 401(k) retirement plan with Non-Elective Safe Harbor employer contribution for eligible employees
• Discretionary profit-sharing with employer contributions of 0% - 4% for eligible employees

Additionally, Gastro Health participates in a program called Tickets at Work that provides discounts on concerts, travel, movies, and more.

Gastro Health is the one of the largest gastroenterology multi-specialty groups in the United States, with over 130+ locations throughout the country. Our team is composed of the finest gastroenterologists, pediatric gastroenterologists, colorectal surgeons, and allied health professionals. We are always looking for individuals that share our mission to provide outstanding medical care and an exceptional healthcare experience. We offer a comprehensive benefits package to our eligible employees.

Gastro Health is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

We thank you for your interest in joining our growing Gastro Health team!