Care Coordinator

RECO Intensive; Delray Beach (FL); Hybrid; USD 36,000 - 54,000; Full time

Benefits offered by this job

Health, Dental and Vision Insurance

Paid Time Off

401(k) with Matching

Life Insurance

Employee Discounts

Holiday Parties

A Team Environment

Internal Promotions

Trainings (bi‑annually)

Job summary

RECO Intensive is seeking a dedicated Care Coordinator to bridge admissions, clinical treatment, and the client experience. You will be the connective tissue ensuring smooth movement of clients and families through treatment with a proactive, compassionate approach.

You will coordinate scheduling, communicate with the clinical team, and help with intake and discharge planning. This role requires a valid driver’s license, weekend availability, and strong written and verbal skills.

Qualifications

• A valid driver’s license (FL preferred)
• Pass a employee drug screen
• Weekend availability
• Attitude: Let me help you with that

Responsibilities

• Act as the primary point of contact for clients and families during the treatment journey.
• Coordinate scheduling between clients and clinical team—therapy sessions, family sessions, appointments.
• Work with admissions to ensure a seamless intake and orientation for new clients.
• Collaborate with clinicians as liaison between clients and the clinical team, escalate concerns and surface wins.
• Partner with discharge planner to coordinate aftercare and referrals.
• Maintain accurate records of client interactions in the EMR and internal systems.
• may be asked to take on additional tasks as requested by supervisor.
• Take personal responsibility for workspace cleanliness.

Skills

Care coordination

Empathy

Communication skills

Patience

Tools

EMR systems

Google Workspace

Scheduling tools

Job description

Coordinate client care across clinical, admissions, and discharge — the connective tissue between client, family, and team.

hi.

We’re glad you’re considering RECO to help further your career and skillset. Before you apply, we want to make sure we are aligned with who you are, and that this will be a relationship that is a good fit for both of us.

At RECO, we are looking for a very specific type of individual that stands out amongst their friends and fellow employees. If you think this might be you, please continue reading.

• You always have a smile on your face. Your friends would describe you as the glass half full type because you operate from a place of kindness and positive thinking, always. You might even be the person who laughs while stuck in traffic or dances in the rain.
• You know there are two sides to every coin and everyone’s shoes have traveled a different path. Because of this you have learned the true meaning of patience and understanding. In your mind, there is no place for judgement, only compassion for where others have been, and the desire to help get them where they are going.
• You have a strong moral compass and you follow it. Your previous employers know who you are at your heart and so do you! You stand for what you believe and know is right.
• You’re the first one to offer a helping hand. Yes, even when a friend asks for help with a big move into a new apartment. People’s schedules are chaotic these days, but your friends and your employers know when it comes down to needing someone, the first person they can depend on, is you.
• You love making people feel good. You make sure every interaction you have leaves the person you met better, not worse. You probably have a slew of friends that have become family.
• Your health and well-being are something you care for in your daily routine, and activities. You enjoy finding new ways to improve yourself, and mood or mind-altering substances are not supportive in that journey for you personally.
• You might have a past, we all do, however, the only significant impact it has on you today is that it helped build you into the amazing person you are in your present. Your friends, family and former employers know that you are honest about your actions back then and today.
• You know the definition of integrity without having to check the dictionary because you live by it.
• You lead by example. You know the best way to treat people is how you would like to be treated. You give to your team what you would like from your team. Your previous employers might describe you as a hard worker, a team player, and everyone would be thrilled to work beside you.

Now that we have gone over what we are looking for. Let us tell you a little bit about us.

At RECO,

• We value our employees and partners like they are our family. We treat every employee how we would like to be treated and live by this golden rule in our interactions with every client and member of our team.
• We are methodical, detail-oriented, and particular. We never settle for less. At RECO, we are raising the standard of treatment in this field. That starts with ourselves, our work, and how we handle each task no matter how small.
• We are committed to fostering a unique, transparent and fun work environment. We work hard at being the best, but we also have a ton of fun doing it. The way we balance that is by being our honest and genuine selves every day. We take some serious pride in the work we do here as individuals and as a team because we know every action creates the workplace we love and enjoy.
• We are young, creative, and experienced. When we say young, we mean young at heart. We have a youthful optimism for the future and believe the possibilities are limitless for you, for the RECO team, and for our clients. Using our shared and individual experience we are constantly innovating, imagining and improving what our work in this field looks like, feels like, and the outcomes it provides.

With all of that said, it is nice to meet you.

If you think we might be a good match, you can find the description of your role at RECO below.

Care Coordinator | What You Will Do

As a Care Coordinator, you sit at the intersection of admissions, clinical, and the client experience. You are the connective tissue that ensures every client and family moves smoothly through every phase of treatment.

• You’ll act as the primary point of contact for clients and families during their treatment journey, fielding day-to-day questions and concerns.
• You’ll coordinate scheduling between clients and their clinical team — therapy sessions, family sessions, psychiatric appointments, medical referrals.
• You’ll work alongside admissions to ensure a seamless intake and orientation for every new client.
• You’ll collaborate with our clinicians as a constant liaison between our clients and the clinical team, escalating concerns and surfacing wins.
• You’ll partner with the discharge planner to coordinate aftercare, alumni connections, and continued-care referrals.
• You’ll maintain accurate, up-to-date records of every client interaction inside the EMR and other internal systems.
• You may be trusted to complete additional tasks as requested by supervisor.
• You will be asked to take personal responsibility for the cleanliness within your workspace.

What We Expect of You

We are all different, yet we all use our unique contributions to serve our clients. We expect a qualified candidate to have:

• A valid driver’s license (FL preferrable)
• The ability to pass an employee drug screen
• Weekend availability
• An attitude that says "Let me help you with that."

As well as, these preferred qualifications:

• At least one year experience in care coordination, behavioral health, case management, or a related client-facing role
• The desire to grow in your current behavioral, clinical or administrative path
• CPR/NARCAN/First Aid Training. Don’t worry we provide those if you need them.
• Strong written and verbal communication skills; comfort with EMR systems, Google Workspace, and scheduling tools
• Eyes that always look for ways to give back, a mind that lives for meticulousness, and hands that are always helping others up

Rewards and Benefits We Offer RECO Employees

• Health, Dental and Vision Insurance
• Paid Time Off
• 401(k) with Matching
• Life Insurance
• Employee Discounts
• Holiday Parties Unlike Anywhere Else
• A Team Environment
• Internal Promotions
• Trainings (bi‑annually)

Job Details

Job Types: Part-time, Full-time

Benefits: 401(k), 401(k) matching, Dental insurance, Employee discount, Health insurance, Life insurance, Paid time off, Parental leave, Retirement plan, Vision insurance.

Schedule: 8 hour shift, Monday to Friday

Experience: Patient care: 1 year (Preferred)

License/Certification: Driver’s License (Required); Certified Behavioral Health Technician (Preferred)

Shift availability: Day Shift (Required)

Work Location: In person