Care Coordinator

Southwest Behavioral & Health Services; Bullhead City (AZ); On-site; USD 27,552 - 28,929; Full time

Benefits offered by this job

3.3 weeks of PTO in the first year

10 paid holidays

Health insurance options

Tuition reimbursement program

Employee Assistance Program

Job summary

Southwest Behavioral & Health Services is looking for a motivated Care Coordinator to join the team in Bullhead City, AZ. This position will focus on crisis stabilization and coordinating care for consumers seeking help.

The ideal candidate will have strong problem-solving, organizational, and communication skills, alongside a Bachelor's degree and experience in behavioral health. Work schedule is flexible within clinic operating hours, offering between $20.00 and $21.00 per hour.

Qualifications

• Minimum age of 22 years.
• 3 years of combined experience and education.
• Full-time experience in behavioral health preferred.

Responsibilities

• Perform crisis stabilization functions for consumers.
• Assist consumers in accessing community resources.
• Develop service plans based on assessment processes.

Skills

Crisis intervention

Communication skills

Problem-solving

Organization

Education

Bachelor's degree in a behavioral health field

Job description

Bullhead City ORS Clinic
BULLHEAD CITY, AZ 86442, USA

Description

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, has problem‑solving skills, is organized, and has excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Bullhead City team!

Job Preview at a Glance:

The Care Coordinator performs crisis stabilization functions. Assists consumer and/or guardian in accessing resources within the community. Completes necessary paperwork for referrals, coordination, admission, discharge, and out‑of‑home placements. Serves as central support for the clinical team. Performs care coordination functions, including clinical care coordination between resources within and outside the agency, monitoring compliance with court‑ordered treatment rules and regulations, and authorizations for residential or out‑of‑home placements.

Location & Schedule:

This position is a Monday‑Friday schedule, with flexibility to work during clinic operating hours.

Pay: $20.00‑$21.00 per hour

Responsibilities

• Reviews documents received and requests required documents to appropriate level of care for members.
• Evaluates eligibility information regarding services and benefit package.
• Develops service plans with consumers based on assessment and diagnostic process.
• Maintains contact with utilization manager and out‑of‑home placement to ensure continued stay documentation, documentation of contact and coordination occurs as required and to ensure medically necessary services are received by members.
• Coordinates consumer care or reports on interventions by meeting with consumer’s care team to review efficacy of interventions and to revise plans of service with consumers.
• Monitors mental status of consumers and response to treatment plans through face‑to‑face contact, and updates treatment plans as needed.
• Provides face‑to‑face crisis intervention. Completes safety plans and conducts groups as needed.
• Transitions consumer to appropriate level of care upon conclusion of treatment.
• Provides information to consumers and family members or guardians concerning community resources and linkages to other services.
• Assists consumers, families or guardians in securing appointments with support services and agencies, as needed. Arranges for transportation for consumers for community services and/or medical appointments as needed.
• Maintains accurate, thorough and current documentation of contact with consumers, treatment progress and services received/provided.
• Maintains close coordination with the PCP health plan, stakeholders, and funding source for all consumers.

Qualifications

• Minimum requirement: 22‑year age.
• A combination of experience and education totaling 3 years is acceptable.
• Bachelor’s degree with one year of full‑time behavioral health experience.
• Valid AZ driver’s license & motor vehicle clearance.
• Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to obtain one.
• Working with substance abuse population preferred.

Benefits

• 3.3 weeks of PTO in the first year of employment, with increased accruals after continued service.
• 10 paid holidays.
• Low‑cost medical, dental and vision insurance, short‑term/long‑term disability and life insurance for employees.
• 40% company match up to a 10% deferral into your SB&H retirement account.
• Cultural inclusion and internal promotion opportunities.
• Tuition reimbursement program & discount degree programs.
• Employee Assistance Program, Health & Wellness and more.

Equal Employment Opportunity Statement

SB&H is a drug‑free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment. Discrimination and harassment of any type is prohibited without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.